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Thames Valley Window Company

2.0/5 Stars - 4 reviews

Bracknell, Berkshire

4 reviews

2.0

1 Positive Reviews

3 Negative Reviews

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About Thames Valley Window Company

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September 2015

Unknown Location

Replacement windows and Front Door... Front Door faulty from day one, almost broke your hand trying to turn lock, took 4 call outs and arguing the toss before TVW actually believed me and eventually ordered a replacement lock from manufacturer - guess what...it fixed it!!... that took months to sort out from beg to end and numerous chase-ups/phone calls. Faulty windows took 4 months to resolve, eventually manufacturer resolved... If I charged TVW for my time and phone calls and emails, I'd be running a profit right now... it took for my husband to speak with the MD in the end before anything actually happened!.... it's not difficult to get it right, top tip to MD Mark Schofield..just copy John Lewis!! 3 neighbours have been dissuaded in using TVW as a result of our experience. Oh and BTW not one apology let alone a gesture of compensation..also looks like they are frightened to register with CheckaTrade (wonder why?)

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Thames Valley Window Company

2.0/5 Stars - 4 reviews

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