Thames Valley Window Company

We had a conservatory built by TVW. The product appears to be a good product although we have only had the conservatory for about 9 months. However their communication with us was very very poor. They charge you for the windows and doors and then they refer various tradesmen, i.e. builder, plasterer, electrician and carpenter who you seperately negotiate with. They charge you for project management, I am not sure what their definition of project management is because I would expect each tradesmen to come in a timely manner quoting and completing the work necessary. Well we have finally had to draw an end to our project with TVW because the conservatory is still not completed with the carpentry work still remaining!!!!!! We gave feedback to TVW about our experience both verbally and in writing during this project - this made little difference! On a positive note some of their tradesmen did a great job, some didn't! Unless you have a year to spare in your life and have nothing else to do I probably would not get TVW to put in a conservatory for you.