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Albion Windows ltd is rated outstanding!

Albion Windows ltd

4.8/5 Stars - 72 reviews

295 Lower Addiscombe Rd , Croydon.
0208 462 2201
info@albionwindows.uk.com
www.albionwindows.co.uk
72 Positive Reviews
0 Negative Reviews

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Reviews (72)

About Albion Windows ltd

October 2020
Was very impressed with the customer service I received. Their website functions were easy to use, I requested a quote and received a call the next morning. Steve was really helpful and answered all the questions I had and talked through all my options.

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February 2019
Albion windows installed aluminium bi-folds in a house I owned in South London. They did a splendid job - flawless. When I moved to Wanstead - I got them again. A good choice. As I expected they did a superb job. But what was also outstanding was the commitment of the two Albion employees. Conditions could hardly have been more uncomfortable. For most of the day the day the scorching sun shone directly on them - 31/32 degrees horribly hot - but the two guys persisted - and despite the terrible heat and the dust from removing brickwork they did a fantastic job. The next day I got a 'phone call - I expected it to be Albion looking for money. But no, as the bricks had to be cut (two nibs) to put the bi-folds in, they wanted to arrange for their plasterer to arrange a visit. Great company to deal with and fantastic workers.

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October 2018
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Replacement Conservatory Good workmanship Albion Windows were courteous and punctual 1 -2 weeks to install

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Diana Wright's Testimonial uploaded by Albion Windows ltd
August 2018
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Initial installation very poor, no expanding foam used to block cold air or any form of material for that purpose. But Albion Windows quickly sent one of their better fitters to rectify the problem, all is well now. Fingers crossed! Its such an eye opener, because of shoddy workman. Diana Wright

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July 2018
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Installers were punctual considering the very bad traffic conditions that day also courteous and did a good job. The job took 3 hours

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D Cummings's Testimonial uploaded by Albion Windows ltd
June 2018
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All good

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Mr & Mrs Shambira's Testimonial uploaded by Albion Windows ltd
June 2018
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Took two days

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R A Bennett's Testimonial uploaded by Albion Windows ltd
June 2018
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Windows, patio door and window. Kitchen door and Window. Front door. Excellent workmanship. On time, cleaned up and courteous. Took two days

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May 2018
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3windows = 2 bays + 1 other Good quality product and good installation. Fitters arrived on time and cleaned up afterwards. Very pleased and would recommend this company. Had 2 sets of installers - one set each of 2 days installation. Both sets polite and worked hard to get windows in.

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Mr & Mrs Finch's Testimonial uploaded by Albion Windows ltd
May 2018
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Our door was fitted 26/8/17. The work was carried out to a high spec. The fitter was very polite and confident in carrying out the work, which took approx three hours. Sadly there were some marks to the inside handle and panel. These issues have now been resolved and payment in full was made 8/9/17. Recieving our ten year guarentee 14/9/17.

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David Hazzard's Testimonial uploaded by Albion Windows ltd
April 2018
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New windows. Very well fitted, clean and tidy workmen. Took two days, very punctual. Would recommend to friends.

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Mrs M A Blake 's Testimonial uploaded by Albion Windows ltd
March 2018
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The job took 3.5 hours to complete and the workmen were both courteous and punctual. We had one window replaced in the kitchen and one in the bathroom.

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March 2018
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We are very pleased with the work that was done to a high standard, The fitters were polite, prompt, courteous and cleaned everything before they left. Would recommend to anyone wanting new doors or windows.

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February 2018
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Quality of product first class installers a little untidy but very polite it took five days to install

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February 2018
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Excellent installers

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February 2018
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6 windows replaced. Good workmanship and the installers were very good. Only problem was that three frames had been manufactured the wrong size. The survay was correct. Would recommend Albion and will use them again.

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February 2018
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Quick and tidy work

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John Pace 's Testimonial uploaded by Albion Windows ltd
February 2018
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Modernising old conservatory. Fitters were promt and polite, left site nice and clean. Am very happy with the results and would recommend Albion to friends and family.

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R F Jewell's Testimonial uploaded by Albion Windows ltd
February 2018
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Fitting team were very punctual and courteous. Very good workmanship. Cleaned up very well after. They were given 3 days to install but completed in 2. A job well done.

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January 2018
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good

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Daniel Lagaillarde's Testimonial uploaded by Albion Windows ltd
January 2018
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Had porch door replaced and had two bedroom and bathroom windows replaced. Satisfied with workmanship. Arrived on site early, very polite and job took all day. I am satisfied with everything.

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December 2017
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Two replacement double glazed windows. Good workmanship. Installers were punctual and very courteous. Took about 3.5 hours.

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December 2017
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Excellent service, installation and very good sash window product

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December 2017
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Full front of house double glazing. 4 Windows (two very large) and a porch. Workmanship was ok, they were punctual. Took 3days but could have been two days. Day 1 finish 12.30 Day 2 finish 2.30 Day 3 finish 3.00

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December 2017
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Full front of house double glazing. 4 Windows (two very large) and a porch. Workmanship was ok, they were punctual. Took 3days but could have been two days. Day 1 finish 12.30 Day 2 finish 2.30 Day 3 finish 3.00

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December 2017
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Feedback completed couple of weeks post installation to give an accurate account: 5 windows installed (casements). Generally pleased. 1 workman was very helpful They worked over 2 days, I felt the second day installers were in a rush to complete job and didn’t apply level of detail and craftsmanship. Left lots of mess/dust (dining room) E.G the kitchen glass has marks/dust that are still hard to remove (three weeks later The cement to kitchen windows cracking - will see how it goes before contacting Albion Windows

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December 2017
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1 porch and 2 double glazed windows fitted. Very good job, but had some dents on my tiles in bathroom and toilet. Very punctual and courteous. One day job.

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December 2017
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Great customer services and great installation

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November 2017
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Good quality windows. Good workmanship overall. The project was done in two parts. The fitters the second time were less professional than the first time and did minimal clearing up afterwards which was disappointing.

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November 2017
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Took two days and we are cery pleased with the result.

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November 2017
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New composite door and glazed surround. New bay window to lounge. Installtion and product were excellent. Company was very professional. Undertaken on two half day visits. Would defiantly use again.

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November 2017
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Porch door, side panel and back door with window. Fitters were punctual and courteous, and explained workings very clearly. They took 4.5 hrs to install and left very little mess. Very pleased with doors which are 100% better than previous porch. They look great aswell!!

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October 2017
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Very good. Took 3 days, fitted on 26/2/2017

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October 2017
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Good workmanship & customer service. Thouroughly pleased with the work undertaken.

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October 2017
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Good workmanship & customer service. Thouroughly pleased with the work undertaken.

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October 2017
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Fit front door and adjacent window (full length, two panes) I was very pleased with service and workmanship. I think the job took an hour and a half to two hours.

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October 2017
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Excellent work

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September 2017
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New front door installed

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September 2017
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Kitchen door. Fitters arrived on time and were polite. Took 1.5 hours

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September 2017
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Front Porch Installation UPVC Slider door

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August 2017
I was recommended to Albion Windows by my partner who uses them for window cleaning. I required a full gutter, facia, soffits and conservatory clean. I am absolutely delighted with their service, price and punctuality. Nice guys too. I wouldn't hesitate in recommending this company.

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August 2017
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very professional workmanship. Installers were very punctual and courteous. Installation took a couple of hours

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August 2017
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Front porch, base and roof. Workmanship: Good Installers punctual and courteous: Yes Took: 9/12 - 23/12 (several trade visits)

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August 2017
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The workmansip is excellent and the finish superb. The installation team were punctual and courteous at all times. I am very satisfied with the whole project. Took 2 days.

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August 2017
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Composite front door, workmanship appears good. Fitter was punctual and courteous. Job completed in approx 4 hours. Overall satisfied.

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August 2017
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Very courteous and did a fantastic job on the windows, although the clear up job on the glass outside could have been better

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August 2017
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How good is the workmanship: Very good. Punctual & Courteous: Yes. How long did it take: 3 hours.

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July 2017
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Replaced French doors and all rear windows. Dining room, kitchen, bathroom and bedroom. Excellent workmanship. Installers always punctual and courteous. Installation took 2 days

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July 2017
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Fitter turned up on time. Fitted a door and two windows to porch front of house. The fitter was very clean and tidy and left no mess at all. This job took approximately 3 hours.

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October 2016
Arrived on time cleaned up after them selves kept us updated on what they were doing

Company Response

Thank you for taking the time to review. Much appreciated.

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September 2016
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From start to finish very professional and hassle free. Installer excellent, very helpful and did a great job. Would have given 5 stars but the door has come with an automatic closer already attached which wasn't explained at any stage and is unwanted, removal of which will leave screw marks..

Company Response

Thank you for your favorable comments. Im sorry you were not happy with the automatic door closer but, as the door is a fire door, these are fitted as standard however, Im pleased we have now been able to remove it for you.

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September 2016
Really pleased with their work. They were efficient, turned up on time and did an excellent job. There was no cold calling prior to the job and we had asked for the quote some time before. I would definitely recommend.

Company Response

Many thanks for taking the time to review.

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September 2016
New Porch and new Front Door. I am so pleased with my new porch and front door. Several people have commented on how nice it looks and what a difference it has made to my property. The two workmen were super, they did a great job and I just love it. They were very punctual and polite, a dream team. 6th January 2016

Company Response

Thank you for your review.

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September 2016
Great service, like the Solidor door.

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Thank you for your review.

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September 2016
New windows and back door with cat flap the fitters arrived prompt were very helpful /friendly /polite and professional they also cleared away rubbish and left premises clean and tidy. All the staff from office staff to fitters were very helpful and nothing was too much trouble thank you Albion "don't get Dom get Albion"

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Thank you for taking the time to add your review. Much appreciated.

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August 2016
The fitters were prompt and polite. The work was carried out quickly and the site was left clean and tidy

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Thank you for taking the time to add your review.

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January 2015
All old windows & doors removed & replaced with windows & French doors. Brickwork made good where needed. Excellent service & after communication with office any problems resolved. Most staff professional & polite responding to my calls when necessary.

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December 2014
Excellent service, had three windows replaced in a flat. all done in about 4hrs. Workmen arrived on time and completed earlier than anticipated. Highly recommended.

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December 2014
Excellent quality doors and installation was quick and (relatively) painless. There was a problem with one of the doors but Albion came back shortly afterwards to fit a new one.

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August 2014
the second job that they have done for us, a full set of new windows. just as expected.

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July 2014
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Albion Windows fitted a new double-glazed back door recently (Oct 2013). The quality of the door is excellent, and the team were quick and tidy. I'd recommend their products and installation team.

Company Response

Thank you for your comments. Im glad you found out why, as a family run business for almost 30 years, we gain the majority of our work through recommendations and additions.

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April 2014
An excellent product .Despite two minor glitches ( one not of their making ) ,the installation was completed on time . Their installers were efficient and very friendly .

Company Response

Thank you for your comments. Im sorry you had a coulpe of hiccups but we do aim to put things right as soon as possible. Im glad were happy with the end result.

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March 2014
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The quality of the work is neat and good in general. they kept everything tidy and get the job done effectively.

Company Response

Thank you for your comments. Im glad you found out why, as a family run business for almost 30 years, we gain the majority of our work through recommendations and additions.

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March 2014
Excellent all round - this is the third time we have used Albion and would recommend to others.

Company Response

Thank you for your comments and for coming back to us yet again.

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March 2014
Excellent public relations. Good advice. Efficient and genuinely caring support.

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March 2014
the 2 guys turned up and set to work on the new back door which i was having fitted , now door was in within a couple of hours , and they cleaned up afterwards and did a good job , happy with the new door

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June 2012
What can I say... They were a great team, and two people you can be proud to say, "They work for Albion Windows". Thank you.

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June 2012
Absolutely brilliant from beginning to end. Nothing too much trouble.

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June 2012
Very good service from your fitters. Would be glad to recommend Albion Windows. Your fitters were very conscientious indeed.

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June 2012
Excellent service from quotation to completion. Impressed.

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June 2012
I've never known two guys drink so much tea, but if the quality of their work is anything to go by, I'd buy them their own plantation.

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June 2012
The windows have made the house look beautiful, especially the French doors and porch. The house is so much warmer and quieter now. They were installed with the minimum of disruption or mess. A job well done.

Company Response

Thank you for your comments. Im glad you found out why, as a family run business for almost 30 years, we gain the majority of our work through recommendations and additions.

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The above reviews are the opinions of the individuals submitting them and not necessarily a true reflection of the performance of this business. We therefore disclaim all liability and responsibility arising from any reliance placed on them.

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