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CWS

2.6/5 Stars - 5 reviews

Shepley, Huddersfield
2 Positive Reviews
3 Negative Reviews
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About CWS

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December 2015
We had the whole of our coach house fitted with windows from CWS Windows shepley Huddersfield and that's when our problems started the staff are rude also the owner our windows are not fitted correctly and are as straight as a dogs back leg my daughters window rattles in the wind three times i have asked for them to send some one to sort it out no one ever comes out we have a large window in our lounge which we had the same problem with nothing was straight i think the fitters had it in and out twice then sent for some one else to fit it the third time then we find out that it doesn't pass building regs because it doesn't have an opener and we have no other windows in that room for ventilation but no one told us this is that not the job of the window company to tell us?????? before we pay over a £1000 for the one window and will now have to be remade at our cost the owner says they could install an opener into the present window but he doesn't want to do it we had two sets of French doors fitted neither of which where set up right neither was the front door CWS have a snagging man that they send out to sort their problems out he did sort the doors out but said he didn't know any thing about vertical sliders and i would say neither do his fitters so why are they fitting them?????we also got a certificate for the windows which we have later found out isn't worth nothing and has been withdrawn only the council can pass our windows off as it wasn't a house before so to sum it all up a terrible job from start to finish or yes i forgot the fitters where very polite.

Company Response

The above comments are totally untrue The Coach House is an old property the windows need to be fiited level inside and because the stone work outside has moved it makes the window look out of level but if you check the inside its correct,as per the lounge window,the information about refitting is incorrect. The client didn't want an opener in the front a it would spoil the look and he was going to put ventilation in the rear , we gave him the idea of how an opener could be put in the front but he diidn't want that the further comments about snags not knowing how to fit are totally un-founded upto the date of his installation we had been fitting these products for 13 years, since these comments and our installation he has asked another window company to go have a look and they have refused and he hasn't changed this window or any others in this period of time or yes forgot he paid us in full and came back 6 months later with this problem of ventilation with building regs. the certificate wouldn't of been issued if he'd told us it was all under building regs. as they cover the window installation.

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The above reviews are the opinions of the individuals submitting them and not necessarily a true reflection of the performance of this business. We therefore disclaim all liability and responsibility arising from any reliance placed on them.

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