All Weather Roofline

We have ordered an front door with side panel from allweatherroofline on 10/11/2020, the actual installations only took place 03/2021, the installation guys were angry and rushing around as it was getting late, they finished installation and went without me signing for the job. on 26/3/21 i contacted the office and explained all the issues that were there and needed fixing, like the silicon job that was around the door from outside is very bad, there were caps missing from side panel, the door needed adjusting as its scratching on frame and you can clearly see its sticking out on one side, from inside if you look at the bottom of the door you can see through as there is no sealing or anything, the wind keeps blowing from there as well, the frame is damaged as the screws went through. The lady asked which time of the day to i prefer for guys to come and sort the issues to come over and i did say PM as me and my Mrs are working, she booked them in for 7/4/21. On 9/4/21 i rang the office at 15:00 to find out what is going on, the lady said that they came at 9am or something like that and nobody was home so they fitted the caps sorted silicon and left, i have said that we agreed on PM time from 12noon but she insisted that i asked for AM, she said that she will listen to the recording of the call when we arranged it, can you find pictures attached to the email, these were taken after "some issues were fixed, like silicon and caps" you can clearly see that even those are still not good enough... im very dissapointed with the service and quality received. The door is still out of alignment as hinges are damaged to this day 11/08/2021. Again spoke to allweatheroofline last friday to find out what time the guy will come on monday as that what they advised to do to get more accurate time of engineer arriving is call day before, so rang friday at 3 and lady said she will call me back at 5 and let me know what time monday he will be over, again nobody called and guy came when nobody was at home... so we re arranged appointment again but now i have direct engineers number as that what he advised to do is call him direct on the day. My neighbours just had their windows done by this company and are also not happy as the windows are wayyy too small and they just put big seal around to hide the fact, instead of getting new windows. Avoid this company at any cost!