Caledonian Windows

Windows and doors fitted in 2019. Although the staff are friendly the constant issues with the door furniture and locks is very frustrating. Despite logging 27 calls to this company some issues are still unresolved. A temporary lock with one key was fitted to a door costing £2k and it took over 3 years and constant calls to have it replaced. The door furniture on my front door had 2 different finishes so did not match. In fact all 3 door handles are different!! . Over the last 4 years my French door locks have jammed constantly and I was repeatedly advised to use a silicone spray. This had no effect whatsoever. The lock has now seized completely and I recently received a telephone message from one of the directors to inform me that the cost to replace these locks that I’ve complained about for4 years would be £150. Perhaps if they had addressed the issues earlier this would not have happened. I have given up attempting to deal with them. I will now contact Rockdoor to resolve the ongoing door problems. I would not recommend this company