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West Country Windows Ltd. is rated outstanding!
94 Positive Reviews
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Reviews (94)
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About West Country Windows Ltd.

West Country Windows is one of the leading Window Companies with a reputation for providing quality products and solutions to enhance the fabric of your home for over 44 years, our experience, knowledge, and service are unsurpassed. We only supply and install quality Windows, Doors and Conservatories, offering highly insulated and fully weather resistant door and window frames, delivering the best in technologically advanced glazing systems. Whether you are looking for a new Conservatory or an update on your windows or doors, West County Windows have a solution that is just right for you. We just make things better.

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March 2024
We are very satisfied with the replacement double glazed unit fitted this week. Your fitter was very pleasant and of his own volition identified and sorted a small problem on the door of our porch which you had supplied a few years ago. Excellent service. thank you.

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March 2024
The service was excellent. Although the initial turnaround time quoted was 3 months, I was surprised to see them contacting me sooner and get the job done within 2 months. I’m a happy customer.

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March 2024
Fantastic service , yes I had issues with a previous installation in 2020 with communication and delays but that was down to Covid having a knock on effect with everything. But this time was 10/10 and the fitting was just as great as the first time . This company keeps going from strength to strength . Highly recommended

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March 2024
Great service from first phone call to actual installation. Friendly, professional, and helpful - we needed to replace a totally rotten wooden window which had to look identical to the other (non-rotten) windows - and the window looks great; only wish we could justify having the rest of the windows replaced! Thanks to all at West Country Windows.

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January 2024
I have used West Country windows to replace my double glazing and also to rebuild a conservatory. Both projects were completed to a high standard by competent professionals. Recommended!

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November 2023
Had a composite front door from WCW to replace a 30year old UPVC item, the difference is remarkable, much more solid and better constructed. Craig the fitter was very tidy, conscientious and precise, taking his time to ensure a perfect fit. we are very pleased with the final result and Craig cleaned up thoroughly before he left.

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October 2023
The roof looks amazing , seems much more robust than the original roof, and with the bronze outer coating it already looks as if it will shade the south facing garden room well. The 2 man team had the construction done in 1 day and luckily the weather held perfectly. I was very pleased with the efficient way that everything was done and with the way they cleared away when all was completed

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September 2023
Just had a lovely conservatory built to the rear of the garden which has a proper roof on which is light weight . What a lovely job the whole team did we are so pleased with it and have a 25 year guarantee which will see us out !!!! Lol. Any thank you so much it’s absolutely wonderful.

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September 2023
I’d just like to say how pleased I am with my new conservatory which was installed by Mike and Andy. I couldn’t have wished for better workmen, they arrived on time, kind, courteous, worked thoroughly and tidily. They were a joy to have for the week. The conservatory itself is of good quality and has added much needed space to my home. Overall I am very satisfied and would happily recommend you to anyone thinking of having a conservatory.

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September 2023
I had my reservations earlier this summer when there were some unexpected hold-ups with my order from West Country Windows. However, I must commend their exceptional customer service team for their transparency and dedication throughout the process. Despite the initial delays, the team kept me informed at every step, providing regular updates and promptly addressing my concerns. Their commitment to ensuring customer satisfaction truly set them apart. But what truly elevated my experience was their exceptional fitter, Daryall. His expertise, attention to detail, and professionalism were second to none. He not only installed my doors and windows flawlessly but also went the extra mile to ensure that every aspect of the installation was perfect. Now that I have my doors and windows installed, I couldn't be happier with the results. The quality of the products is outstanding, and they have greatly enhanced the aesthetics and energy efficiency of my home. In the end, the exceptional customer service, the high-quality doors and windows, and the outstanding work by Daryall have made me a very satisfied customer. I highly recommend West Country Windows to anyone looking for top-notch products, excellent customer support, and an exceptional fitter like Daryall. Thank you, West Country Windows!

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July 2023
Just had a locking mechanism repaired on a door fitted by West Country Windows over 30 years ago. The engineer initially thought that the obsolete mechanism would have to be replaced by a new part, but he was able to work on the existing mechanism by stripping it down to effect a repair thereby saving us having to pay for an expensive replacement part. That demonstrates a mark of integrity for this company where others would be only too willing to just provide an expensive replacement part. Well done West Country Windows - Thank you.

Company Response

Many thanks Mr Marsh , we are always willing to help people save money where possible

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We are very pleased with all the work done at our address. All of those carrying out the work have done a great job so thanks to all of them

Company Response

Many thanks for your review Mr/s Allen

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June 2023
I had a full house of windows from WCW recently and I am exceptionally happy. At the initial appointment I was shown examples of types of windows, grains and colours. The surveyor was friendly and efficient and the actual installation was a breeze. The fitters were polite and cleaned up after themselves at the end of each day. I have also noticed a dramatic difference in temperatures inside and safe to say my curtains don’t move in the draft anymore! I wouldn’t hesitate to recommend your company in future. Thank you for making such a big job so easy.

Company Response

Many thanks for your review Mr/s Hattie

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June 2023
I had a full house of windows from WCW recently and I am exceptionally happy. At the initial appointment I was shown examples of types of windows, grains and colours. The surveyor was friendly and efficient and the actual installation was a breeze. The fitters were polite and cleaned up after themselves at the end of each day. I have also noticed a dramatic difference in temperatures inside and safe to say my curtains don’t move in the draft anymore! I wouldn’t hesitate to recommend your company in future. Thank you for making such a big job so easy.

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June 2023
I found Westcountry windows very professional efficient and friendly when I approached them about replacing my conservatory roof from their first visit to completion of replacement, which was done earlier in the year, I was very lucky with the dry weather at the time, which made a huge difference . I can’t fault their workman ship from beginning to end. Thank you

Company Response

Many thanks for your review Sue

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June 2023
My new windows were fitted within 6 weeks of ordering , 3 Days to fit and even one of the fitters stayed until 6pm on the last day (Friday) to make sure they were complete. they were clean and tidy and loved our bacon sandwiches every morning . couldn't praise enough

Company Response

Many thanks for your review Mr/s Reynolds

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May 2023
Really pleased with windows and doors fitted, especially as it was done in one of the coldest weeks. Very efficient fitter ...he did very well despite being left by his assistant (too cold???) It all looks very smart, thank you. Graham & Jenny Jackson

Company Response

Many thanks for your review Mr/s Jackson

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May 2023
Daryl and Joe did an excellent job with our windows and we are very pleased.

Company Response

Many thanks for your review Mr/s Beare

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Very pleased with the Company. Door is just what we wanted. Fitters very professional.

Company Response

Many thanks for your review Mr Bennett

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April 2023
I wanted to say how pleased I was with the whole process of dealing with West Country Windows Every part of the interaction has been very professional from initial sales, instal and account closure and I certainly will recommend you and use you for my next project I am especially delighted with Darryl and Joe the installers to the point in insisted they did the second phase of my work. I’m hard to please and I want it perfect and they did not disappoint. Once again thank you and hope to get your help again soon

Company Response

Many thanks for your review , Im glad you are happy

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March 2023
I would like to compliment your 2 gentlemen workers Andy And, Mike, who made such a splendid job of the two projects they fitted in my Park Home.. it was a joy to have them here , attentive to the job, the finish is wonderful, and they were and so quick and tidy. A true asset to your company. I am so happy with the work they did and it looks lovely. Please pass on my comments I certainly will recommend your company in the future Thank you

Company Response

Many thanks for your review Mr/s Dyer

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December 2022
West Country windows have previously replaced our double glazing and did a great job so we asked them to rebuild our conservatory. They measured up, quoted and delivered exactly what I wanted. The builders they supplied were friendly and efficient. The quality of the product was great and I am very pleased with the result. Recommended!

Company Response

Many thanks for your review Mrs Brodie

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December 2022
Attended to repair a defective locking mechanism on the patio doors. Problem has reoccurred so could you fix a return appointment please.

Company Response

thank you for bringing it to our attention , i believe the issue has been resolved.

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December 2022
your installers made a great job and the door and bi-folds look amazing

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November 2022
WCC replaced 7 double glazed panes that had failed with moisture between the panes. The 2 fitters did an excellent job, including adjusting the hinges on a door that they weren't working on - it had been annoying me for years!

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November 2022
We recently had a new front entrance door fitted and the fitters turned up as promised, were very helpful, and cleaned up everything on completion of the first class work. Very happy with our new door.

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September 2022
West Country Windows have fitted new windows and doors to my house and erected a superb conservatory. I could not be more pleased. Their products are excellent, their fitters are punctual, tidy and their attention to detail could not be faulted. Their customer service, both before and after installation, was exceptional. I fully recommend the company and the service that they provide.

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August 2022
I have used West Country Windows over many years for windows and have found their products to be of a high standard consistently and remain very pleased with the outcome of this latest work.

Company Response

Many thanks for your review Mr Grattan-Cooper , you have been a valued customer over the years. thank you

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August 2022
Our fitters arrived on time,were very helpful, cleaned and tidied up as they went along Excellent service

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August 2022
windows and doors were fitted to a high standard , will recommend and use again

Company Response

many thanks Mrs Johnson , We are glad you are happy

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August 2022
We was recommended by a family friend for some windows that needed replacing. If i could rate out of 10 for the product then i would rate 10/10. having easy clean windows means we have made our window cleaner redundant , but it makes our lives easier. would use again

Company Response

We are glad you and your family members are happy. Many thanks

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August 2022
Prompt service, professional workmanship, very friendly and helpful workmen. Highly recommended and will definitely use again should the need arise.

Company Response

Many thanks for your kind review. never hesitate to give us a call . Many thanks

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August 2022
Very good service ,the job was done quickly and on time, and everything cleared up afterwards

Company Response

Many thanks for the kind review. we aim to please

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sam dunning's Testimonial uploaded by West Country Windows Ltd.
August 2022
You have the best composite doors in the South West! When I wanted to renovate my home interior and I was looking for unique door designs, someone suggested West Country Winodows' name. No other manufacturer in the region displayed such a decent collection of doors as you, and I ended up choosing the distinction Composite door from you. More pleasing was your services. Thank you for your great service!

Company Response

And once again thank you Mr Dunning , we are all ready to do your third house later in the year.

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August 2022
Great team of fitters and quality service. Thank you !

Company Response

Thank you Mr dunning

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I would recommend West Country Windows - the prices were the best I could find and the service matched the quality of product.

Company Response

Many thanks for your kind review

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August 2022
Brilliant local company with nice staff and high quality work, recommended

Company Response

Many thanks for your kind review

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August 2022
Brilliant job from start to finish by all at west country windows on my new conservatory , i have even recommended my parents who are equally happy with their new windows. i will be in touch to order a new door soon . thank you

Company Response

Thank you Mr Lacey , i am glad you are enjoying the conservatory and thank you for recommending your parents too, We hope you enjoyed our recommendation bonus

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August 2022
I had to take the help of West Country Windows recently for fitting a double glazed glass unit with a cat-flap for my living room door. I must admit their service was one of the best I have seen. The office arranged for fitters to come around within a week of requesting it. Two of the fitters who came were very professional and did a brilliant job. Thank you West Country Windows- you guys are amazing! 1

Company Response

Many thanks for the review, we are happy to help on jobs of all sizes

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August 2022
Our conservatory in Templecombe is almost one year old and we are delighted. The installation team were great to have around, friendly and flexible. A couple of teething problems were dealt with very quickly and without fuss. We highly recommend West Country Windows, a local and very well established business.

Company Response

Thank you for your kind review, im glad your enjoying the conservatory

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August 2022
I recently popped into West Country Windows thinking they had fitted my replacement windows. So I entered reception ready to voice my complaint and it turned out that I"d entered the wrong company. I looked for 'that' hole in the floor but couldn't find it I needn't have worried, the receptionist was very understanding and helpful and I soon went on my way with the correct size screws, which solved a longstanding problem I had and the company that fitted my windows refused to correct. No charge, by the way. Needless to say......I can't thank them enough!!

Company Response

I'm glad we could help you out, and don't worry about the hole, we were happy to help

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August 2022
WCW recently installed a full house of windows, front and back door and I am incredibly happy with their service. The salesman was very informative and the quality spoke for itself. Dean and Liam were very friendly and took time to put down dust sheets and even offered to hoover up! Overall I am very satisfied and wouldn’t hesitate to use WCW again.

Company Response

Many thanks for you kind review , i will pass it onto liam and dean. hopefully see you again soon

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August 2022
Excellent installation of our 6 windows and beautiful new front door. Dean and Liam were a pleasure to have around, did a lovely tidy job, took great care when working inside the house and were very patient with our nosey dog! They even took the time to adjust doors that were not part of the project. Although, I thought I would miss the fanlights, the new windows seem much bigger without them and we still get fresh air, without a draught, from the windows on the security latch! The advice we were given by the sales chap was good, it is worth doing your research first so you understand a little about your double glazing options, otherwise the process can take a lot of time! Our thanks to Angela too, for her help on the accounts side, very friendly and helpful. So pleased we chose to go local and independent, following a recommendation from my husband's colleague, following a good job replacing his windows.

Company Response

many thanks for your kind comments , i will pass the messages on

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August 2022
The whole process was very professional and the delivery was prompt. I was very pleased with the smooth progression of the whole process and they fitted superb windows

Company Response

Many Thanks for your kind review, i will pass on the feedback to the team

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August 2022
We had an excellent experience with West country windows. From the moment we made our enquiry through mark at the bath and west show and right through to seeing the sales person tony, seeing the surveyor and to the complete installation process, we cannot but thank and appreciate west country window staff. The whole process was made seamlessly easy and near to what one might call perfect. Trained people who obviously know their work and enjoy what they do. Thank you. Well recommended!

Company Response

many thanks for your custom Mr Little, i know our fitters enjoyed your daily banter. Its also refreshing to hear the positives from your first meeting with mark at a show. Many thanks

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the fitters were kept busy from start to finish , but i think the cuppa teas and biscuits kept them going. clean , tidy and hard workers. price was fair and quality is excellent

Company Response

many thanks for your kind words , we all love a cuppa and biscuits

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July 2022
Great attention to detail of our request. Quickly and efficiently installed. Competitive pricing. Delighted with results.

Company Response

many thanks for your review , greatly appreciated

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July 2022
After having an outer front door fitted in a porch we created a vacuum-type effect and after several weeks became stiff to open. Your service engineer adjusted the fitting and suggested we fit a trickle vent (it was colour-matched) to reduce the vacuum effect. Now all the work has been completed F.O.C The door opens & closes a lot easier, We received excellent after-sales service & advice from your engineer. Thank you very much, would recommend your company.

Company Response

Many thanks Mr saunders, we are glad the trickle vent helped with the door issue

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July 2022
I would like to thank steve for fixing a door (one west country windows didnt fit) before install took place of 9 new windows. fair price and the fitters were clean and tidy

Company Response

We were glad to help you out with the issue before we fitted our work

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July 2022
excellent , thank you. hopefully we will be back soon for the extra 4 windows we need for the annex

Company Response

we are glad your happy , look forward to hearing from you when you are ready

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July 2022
I ordered a new conservatory in the spring , and its been fitted already. Brilliant effort from all the team and ready for the summer holidays

Company Response

enjoy the conservatory , we have certainly had the right weather recently

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July 2022
Fantastic service from start to finish , many thanks

Company Response

Excellent , im so glad to hear our service was good. thank you

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September 2021
We received excellent service when the team came to fit a new window and door unit at our property. The work was done efficiently and the finished product is also excellent. The lead time for the work was reasonable considering the problems of supply and transport currently affecting so many businesses. The team were pleasant and very careful in installing and making good afterwards.W ell done and thank you.

Company Response

Many thanks for your review

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Mr O's Testimonial uploaded by West Country Windows Ltd.
October 2018
Hi , Just a quick note to say how pleased we were with yesterdays installation of our patio doors. The guys did a great job from start to finish and the doors are great. Please pass on our thanks to them.

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Price 's Testimonial uploaded by West Country Windows Ltd.
July 2018
Absolutely amazing service. Ordered a conservatory and windows for our house. Price was sensible and the service and support was fabulous. Many thanks, West Country Windows.

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July 2018
Absolutely amazing service. Ordered a conservatory and windows for our house. Price was sensible and the service and support was fabulous. Many thanks, West Country Windows.

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December 2017
we would like to thank you for your flexibility during our house renovations and thank you also, for the patience and friendly approach from your team

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November 2017
I ordered my windows and doors from wcw 6 weeks ago and as promised they have just finished the installation . The quility of the products are very good and am extremely happy with the workmanship . A big thank you to the whole team on a very well done job from start to finish , and I have a 15 year guarantee !!! Perfect .

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October 2017
We ordered a new livinroof from west country windows about 11 months ago, and it looks amazing , we use it all year round and never had a problem. They were very helpful , the fitters loved the bacon sandwiches , but it was worth it as they took their time to make this job look brilliant. credit to everyone who has delt with my job . thank you

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August 2017
Just had seven windows fitted by your two fitters, Andy and Patrick. We are delighted with the windows, but would like to highlight a special mention for the fitters. They were a credit to your company, punctual, extremely hard working, courteous, very tidy, methodical and very thorough, A great job and we will certainly be using you in the future

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August 2017
Wonderful job , We Would recommend to anyone , and the only company around to offer a quote with a 25 year guarantee . Would use again and again

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June 2017
West country windows did a marvelous job , i have highly recommended to a few friends in the village and would continue to do so. Very quick turn around from ordering to fitting , and fitted with highly efficient staff

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May 2017
Just a brief note to register our grateful thanks, firstly to yourself; for any intervention you displayed on our behalf and secondly to Andy & Patrick for all their efforts to see that our contract with yourselves did not overun. They are a credit not only to themselves but also first class ambassadors for West Country Windows. We shall not let a small glitch over completion on this project sour our view of your Company, on the contrary when we enter our next stage of refurbishment, your firm will be uppermost in our thoughts. We have one further favour to ask of you if we may, if you would please be so kind,as my wife and myself missed Andy & Patrick when they left; so I would be grateful if you would pass on our deepest thanks to them for a job extremely well done?!

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May 2017
All delivery times reached and fitting was very good. West Country Windows have done all work , and would use them again

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May 2017
They done a really good job with the units that were fitted. Would use again

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May 2017
Excellent service by West Country Windows . The fitting took a little longer than expected , but the final work was excellent . The fitting team were superb , no complaints .

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May 2017
Only needed a front door , took 3 weeks from signing up to fitting the door. All done with in a couple of hours. I am very happy

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May 2017
All the fitters left the area clean and tidy . All fitted on time , many thanks . also very efficient

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A very good installation , completed on time and on budget

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We had all our whole house fitted, windows and doors 6 years ago and have been very happy with the end product, very few problems we had a door lock that would not work and one window lock that would not work, West Country Windows repaired or replace the item ASAP, very happy with this company.

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May 2017
Very pleased with the installation although it was only one window we received excellent service and the follow up afterwards has been very good.

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May 2017
Excellent service in all respects. A clear understanding of our requirements, with careful and tidy installation.

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FRONT DOOR Good quality product Fitting: no problem Service: satisfactory Time: slightly later than initial estimate

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Quality of product very good, we got what we wanted and the 2 guys who came and fixed the Windows were very good. Thanks

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May 2017
We have used West Country Windows in the past , and we will continue using them again in the future . The fitting team couldn't have been any better and the service team is better than excellent

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May 2017
West Country Windows were very accommodating with us in moving our installation date twice , as we needed to move them at short notice. Thank You. We Found that the fitters were very clean and tidy , they reached all delivery times with us.

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May 2017
We were highly impressed with your efficient service and the quality of your installation

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May 2017
Many thanks to Steve and Jim for their cheerfulness , professionalism , technical knowledge and sheer hard work , they are a credit to them and you. They caused us the minimum of disruption and left the place clean and tidy. I wanted to make sure you were aware of what a fine pair of employees you have and to ensure you , and they know that we appreciated it all .

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May 2017
I want to write to say how delighted i am with the conservatory. Your staff , Daryll and James were polite and tidy and worked in a most accurate way. A couple of final details were finished by Steve who was also most courteous and helpful in every aspect. Sharon has also been detailed and friendly , I would like to say that i would very happily recommend your company to anyone.

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May 2017
The 2 men who fitted the doors , did a wonderful job. The doors look fantastic and they cleaned and tidied up really well

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May 2017
I want to take this opportuntiy to say how pleased i am with my new windows . They look wonderful , also alot of credit must go to Andy and Patrick for doing such a great fitting job Many Thanks

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May 2017
Ref Conservatory : We are pleased with the finished product , and which we anticipate will give us enjoyment and an additional facility to our property. We do not generally give recommendations since satisfaction is a very personal thing. However , should we ever be asked we shall certainly give a good account of your team.

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May 2017
We are extremely pleased with the new conservatory roof and would just like to give thanks to John and the members of the team who carried out the work. They were all approachable and professional and kept us informed of progress at all times

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May 2017
We are very please with the quality of the windows and also like to say the fitters made a brilliant job , very pleasant and also very tidy Thank you

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May 2017
Thank you for your excellent response and service, to our windows which now look very nice , and was all completed with the minimum of fuss. We are very please

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May 2017
I would like to express my thanks for the superb workmanship Carl did , putting in my french windows , I am thrilled with them. Thank you once again

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May 2017
Many thanks for a great job ,

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May 2017
I felt i had to write to say how please we are with our new windows. From the very start with Spencer advising us to the installation. The two men who installed our windows were so careful and did a brilliant job leaving our rooms clean and tidy. We can already notice the difference in temperature to our home. Thank you again for a brilliant service

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May 2017
First a big thank you for the gutter clips the you sent so promptly. My wife and i remember the first day your Mr escott came to survey the site for a new conservatory. We made the best decision we ever made , to go ahead with his plans. You have wonderful teams of brick layers , electricians and conservatory erections , they all did amazing work. We have been delighted with our new bright extension for many years now, It is enjoyed and admired by all the guests who visit us.

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May 2017
Excellent , Efficient and quality finish. Many thanks . Would highly recommend

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May 2017
I just want to say how great your fitters were , a credit to your company

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We have had a lot of work done by west country windows.ie doors and windows over the last few years and have had the same fitter .Excellent service quality and after care.we are having a new biuld and will have no hesitation in using them again.Highly recomended

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September 2016
we have just had a nice conservatory built by westcountry windows . clean and tidy fitters, who actually knew what they were doing. I have had 3 people already ask me who done the conservatory , and i was pleased to say westcountry windows . i will be using them to do some windows later this year too

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September 2016
Great service, fitters were brilliant and the products were defiantly value for money I have recommended 3 family members who are all happy too

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The above reviews are the opinions of the individuals submitting them and not necessarily a true reflection of the performance of this business. We therefore disclaim all liability and responsibility arising from any reliance placed on them.

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