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About Sherwood Kitchens

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July 2024
Avoid this company. The aftersales service is appalling and Steve the owner is unprofessional and rude. The product is shoddy. We had an expensive kitchen fitted in 2016 by 2020 (lockdown) the cabinets were delaminating. We were told they only had a warranty of 3 years so hard luck. We were also blamed for using the product wrongly - heat of the oven and dishwasher. The design and installation was Sherwoods! We had to pay for new door and drawer fronts their only concession was not to charge for the simple and quick fitting. Recently we had to replace floor tiles and discovered the underfloor heating was not the product we paid them to supply and fit but a much inferior version. Steve's response was "Im not getting involved. I won't entertain a complaint after 8 years". Only buy a Sherwoods kitchen if you are planning to replace it again within 5 years!

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