Ian House t/a Smart Conservatories

Very Happy with the conservatory, reasonable value for money and for the work the builders did, without to many breaks, they even worked over a weekend. But was less than happy with the timescales given and progression of the job, and if it wasn't for continuous chasing and hassling, I believe the job would have taken twice as long, as it did, and even longer than promised at the quoting stage. Even after asking to be kept informed of any changes, after the first occurrence, we were not informed of further set backs and delays. It was always us, the customer, having to chase, even for confirmation when they would be on site. But was a different story when it came to the payment stages, which were requested and excuses made to come round and collect payments. Promises were made and broken a number of times. If you are going to use Smart Conservatories be prepared to manage the project yourself, and while the conservatory may be Smart, the customer focus is far less, once you have signed the order. Beware.