Trent Valley Window & Door Company Ltd.

Have been very happy with our windows for nearly 9 years. However we have 2 small warranty issues which need dealing with before the warranty runs out. We initially got in touch with Trent Valley Windows before Christmas, so nearly 3 months ago now and they seem reluctant to return phone calls. They have visited once and said their conservatory team will be in touch to resolve the leaking conservatory and a small window issue. This was 3 weeks ago. My husband called and spoke to Gavin who was going to see if new window had been made up and would call back. We have made several calls since and have not had the promised call backs. What a shame to spoil a good product with such poor customer service.