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Franklin Windows Ltd

1.0/5 Stars - 5 reviews

Yeadon, Leeds
5 reviews
1.0
0 Positive Reviews
5 Negative Reviews
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About Franklin Windows Ltd

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June 2016
Shipley, West yorkshire
I ordered 2 windows from this company with a promised delivery date of 5-6 weeks. After 8 weeks I had heard nothing so contacted them but numerous calls and e-mails went unanswered. I threatened to cancel the contract and was then given an installation date some 2 months later than that originally promised. We waited in on the appointed day but nobody came! I therefore cancelled the contract and requested the return of my deposit. This too was ignored so I commenced legal action and obtained a CCJ. Only then did the company return my money. All this was under the auspices of the 'new' management you may read about. In addition I was told in writing that my contract was covered by a DGCOS guarantee. This was untrue as the company is not part of that scheme. This misrepresentation is an ongoing matter which I have yet to resolve but I have a sound legal opinion in my favour.
1/5 stars by Mr. Marshall on June 13th 2016

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