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Company Response
Thank you for taking the time to share your feedback. We are sorry to hear that your experience in March 2019 left you feeling disappointed. This review relates to a historic interaction with a previous sales and booking process that no longer reflects how our business operates today. Over the years, we have significantly evolved our customer service approach, team structure, and communication standards to ensure every enquiry is handled professionally and respectfully from first contact through to manufacturing, installation and aftercare. We understand how important first impressions are, and we appreciate feedback like yours. Today, Jackson Windows focuses firmly on transparency, customer experience, and long-term reputation built through service and product quality rather than sales pressure. We encourage anyone looking for a reputable Lincolnshire double glazing company to visit our Google, Trustpilot and Facebook pages to consider our more recent reviews, which reflect our exceptional factory performance, the complex job capability of our teams, low-pressure advice you can expect from our designers today, and neat, stress-free installs by our award-winning fitting teams.
The above reviews are the opinions of the individuals submitting them and not necessarily a true reflection of the performance of this business. We therefore disclaim all liability and responsibility arising from any reliance placed on them.
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