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Company Response
Thank you for taking the time to share your feedback. We’re very sorry to hear about your experience in October 2014, as the situation you’ve described is not in line with how Jackson Windows operates today. We take concerns around the sales approach extremely seriously. There is absolutely no expectation for customers to make on-the-spot decisions, and we actively promote a no-pressure, consultative approach where customers are given the time, space, and support to make the right choice for their home. Clear, consistent pricing and transparent quotations are also a key part of our process. Since this time, we have introduced stricter training, oversight, and quality control across our design team to ensure every customer interaction reflects our values of professionalism, respect, and honesty. For anyone looking for reliable Lincolnshire double glazing companies, we would encourage you to visit our Google and Trustpilot pages, where our recent reviews reflect the experience, our customers now receive, focused on helpful advice, transparent pricing, and a smooth, well-managed service from start to finish.
The above reviews are the opinions of the individuals submitting them and not necessarily a true reflection of the performance of this business. We therefore disclaim all liability and responsibility arising from any reliance placed on them.
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