Good customer service
However I am waiting for 1 window to be readjusted
Really pleased with the windows.
Excellent service .And very helpful .
Very good team had dealings with Ben, Jo, John and the two fitters all of whom gave good, helpful advice and service.
The project was completed within the timescale. The on site workers were a delight to have in my home.
There were a couple of defects with the window manufacture but they had all that in hand and the defects were nothing major.
Patio doors fitted with 2 glass panels either side above the panels 2 opening windows. 1 window glass scratched 1 frame scratched. Both we understand are being replaced although we have not been told when this is going to happend.
Excellent product (French doors) which fitted in our newly converted kitchen dining room to match the lounge doors we had fitted earlier in the year as ever Kettell were very quick and efficient with great service.
Patio door and side garage door fitted. Company were punctual and courteous. Any problems were quickly sorted and rectified. From start to finish it was accomplished in just under a week.
Patio sliding door at rear of the house was installed. Payment paid on day of installation.
Smooth and clean installation, left the area spotless.
Really pleased with the quality and workmanship. The products are excellent and the fitters at Kettell Windows do an excellent job whilst being courteous at the same time during the upheaval.
Very good installation. There is a problem with one of the opening windows which should be rectified this week.
Installers punctual and polite and took 2 days.
The complete process of dealing with Kettell Windows was very straight forward. The salesman was very helpful and patient and he guided us through the various options and gave us a competitive price, no pressure selling. The fitters were excellent nothing was to much trouble and they talked us through the fitting procedure, they were extremely clean helpful and tidy. The doors were of a very high quality and we are so pleased that we chose Kettell and Endurance Doors for the overall experience. The contact with the lady in the office was first class.
Installation of French Doors to replace old sliding patio doors, installation and workmanship was first class, with punctual arrival and left the project clean and tidy, took one day to complete
Workmanship excellent, all round great experience
We are waiting inspection of a sealed unit that has a 10" scratch on the inside. I will be very disappointed if this is considered within your guidelines.
We were very pleased with our windows which were fitted expertly. Darren and his 2 apprentices were polite, tidy, efficient and excellent.
The workmanship was very good and efficient - all the work was done on time and to a high standard.
I am delighted with the quality of the French doors and the expert attention to detail by the installer.
Kettell were very professional from the beginning to the end. Andy the fitter and his colleagues were very efficient and skilled in their work.
Great installers, done promptly and professionally
Great firm, do what they say when they say, lovely looking product, and really nice guys in the office and on site.
Excellent in all respects.
Very impressed with windows and doors. Kettell were brilliant and our installers, Andy and Jack were polite, friendly, tidy and had a keen eye for detail. Would 100% recommend.
The workmanship was good and the installers worked hard and were courteous. The work took 5 days
Very pleased with our new French Doors. The installation of the doors by Kettle Windows was excellent.
Excellent service and attention to detail. Old door and windows removed and taken away. Great to have a door that shut and locks with little effort.
Great installation and lovely products. Very happy.
This was a job very well done by fitter Ben. Measurements and input by Mr. J. Kettell
Great work by Will and the team at Kettell Windows.
Very satisfied with both windows/doors and installation.
Installation of doors and windows in a new garage.
Timely installation, no messing around and faulty doors was creplaced next day.
Very happy with the windows. They look wonderful. The workmen did a good job. They were nice, friendly and really knew their job. Quality window and quality workmen.
Installation of new composite front door and small cloakroom window. Excellent service and excellent work. Great company.
We had the 2 front windows fitted by Kettell Windows in our cottage over 1 1/2 days. The installers were very punctual and courteous and the installation was completed with excellent workmanship, would thoroughly recommend them.
Workmanship was average, I had to keep an eye on the installation and had to highlight things that were not done correctly and call them out again.
Very good service. We were very pleased, so professional.
Very good service, so professional.
We have recently had a patio door fitted and we are very pleased with the quality of manufacture service and fitting of the door. The door shuts like a rolls royce car door. Fantastic.
Fitted our Patio Door. Excellent service. Fitters arrived when they said they would, were very meticulous setting up the level of the sill and the plum of the frame verticals. Very neat and tidy finish both internally and externally. They used a protective sheet internally and cleaned up everything leaving no evidence they had been other than the new door. Also demonstrated how to use the new lock and key. Would certainly recommend to any other potential customer
Front Composite door and rear PVCu doors fitted in one day, top class service and fitting.
Excellent service and care
We were very pleased with Kettell Windows, they provided excellent service. The windows are very good quality and look fantastic. Kettell fitter Andy was very profesional, tidy and did a great job.
We were very pleased with Kettell Windows, they provided excellent service. The windows are very good quality and look fantastic. Kettell fitter Andy was very profesional, tidy and did a great job.
Took a week and a day but it was a big job. Installers were great and got on with the job with ease and perfection. Cleaned and tidied up at the end of the day too.
I simply cannot express how fantastic Kettel windows are, we had 3 windows installed, and they did an excellent job. Every single person we liaised with from sales, to administrator, right through to the installers were polite, friendly, willing to help, incredibly professional and overall such a pleasure to work with. The workmanship was to a very high quality, they were punctual and completed the job in a day. We were impressed! Even the third party scaffolders were fantastic. Thank you
Installation efficient and fuss-free, windows and doors - colour and quality - as per order
We had front windows replaced including frames in our lounge and spare room, plosive windows replaced (glass only) in the conservatory. The workmanship was good , the workers cleaned up after the job was completed. They were punctual and showed condideration
Double glazed windows replaced to high standard and can notice the difference in temperature already. Team were very professional.
All the work done was excellent, on time, very tidy and well finished, over 3 days
Excellent service. Love the patio door.
The job was done very good and the lads were very polite and clean.
Good communication, efficient service.
Efficient and professional.
Replacement of all doors & windows. Workmanship excellent. Workers were both punctual and highly courteous. Work took 4 days, as indicated beforehand.
Replacement of all doors & windows. Workmanship excellent. Workers were both punctual and highly courteous. Work took 4 days, as indicated beforehand.
I was very happy with my installation. The workmanship is good, the work took 3 days and the fitters were punctual and helpful.
We had two aluminium windows replaced with upvc in the kitchen, which were set into a rendered outside wall, and a metal sliding door in the lounge was replaced. New sealed units were fitted into the bay window of the lounge. The installation team were brilliant ! They completed the project on time within two days and were courteous and helpful throughout , with an excellent installation more than meeting our expectations. Would highly recommend.
Excellent throughout. Punctual and very mindful of our property in the way they protected sections and cleaned up immaculately. As part of the job they had to re-plaster a section of the main window area and this was done superbly well. Our decorator commented on how neatly they had trimmed the wallpaper!
We also had to have a metal lintel fitted prior to the fitting of the main window and, again, this was done very well with boards placed down to protect our new drive. This took a day while the fitting of the new Solidor and windows took another 2 days.
Excellent throughout. Punctual and very mindful of our property in the way they protected sections and cleaned up immaculately. As part of the job they had to re-plaster a section of the main window area and this was done superbly well. Our decorator commented on how neatly they had trimmed the wallpaper!
We also had to have a metal lintel fitted prior to the fitting of the main window and, again, this was done very well with boards placed down to protect our new drive. This took a day while the fitting of the new Solidor and windows took another 2 days.
Product quality seems to be absolutely fine so far, no problems. Everyone at Kettell Windows 1st class service in every way highly recommended. Friendly, proffesional service throughout.
We replaced all our windows and doors and we are delighted with them. We no longer gets draughts through our doors, the quality of the product and fitting is exceptionally good and we would highly recommend Kettell for windows and doors. We hardly knew that the two fitters were there, they left everything spotless, they were professional throughout, and so hardworking that they completed the job within 5 days.
Replacement door and window to back of garage. Workmanship excellent. Installer was very pleasant, friendly but professional. All was left clean and tidy. I am very happy.
The installer was punctual, courteous, knowledgeable, competent, with a very high standard of workmanship. the area was left clean and tidy.
Very tidy and neat installation. Finish and trims were good quality
Excellent Tradesmen Clean, tidy efficient. Extremely pleased with the garage doors, hugh quality of windows.
6 new windows. Good tidy workmanship. Installers punctual and courteous. 3-4 days installation.
We were very please with quality of workmanship by Kettell Windows. The staff at Kettell Windows very helpful for service provided.
We had the windows and doors at the rear of our house replaced, this included a backdoor and a door upstairs going out onto a flat roof.
But the most important (to us) aspect was the removal of a door and large window in our back lounge and the fitting of a 4 door bifold, this involved the removal of a small wall under the window which the fitters made a fantastic job of including making good the plaster and skirting board.
We only have praise for our fitters, they were here for 4 days and were punctual, polite and left their work area very clean and tidy at the end of each day.
The attention to detail was extremely good
Quality Service across the board. Fitters Carl & Reece were polite, tidy and workmanship. Very good. Any problems were rectified.
Excellent service from initial quotation to installation.
Great workmanship.
Would have taken 3 days for installation but had a couple of problems with the glass so had to wait for this to be back in stock. Installers did all they could to ensure work was satisfactory on completion.
Excellent windows and fantastic service
Lintel fitted first. Workmanship good. Polite and cleaned up after fitting. Fitted in a day.
We had a patio window/door and a garage backdoor replaced together with kitchen fascias and soffits. The team were punctual, worked solidly throughout and completed the work in one day. Wew were shown the completed work and agreed that it was to a high standard. Very satisfied.
We replaced 3 sets of patio door with 1 French doors and 2 bifold doors. We were very impressed with the whole installation process, including:
1. Good communication before and during the installation - there was a 2 day delay due to heavy snow, but this was communicated promptly the day before delivery date so we were not left wondering on the day whether they were would be coming or not. Very thoughtful - thank you for that
2..Installation was excellent - the installers were very punctual, polite and tidy
3. The quality of the workmanship was excellent
4. The job took 2 days - exactly what was estimated
Bungalow renovation - to include extensions and detached garage. Kettell provided a second to none service from start to finish. No hard sell - only allowing us to make our own unhurried decisions - then the fitting which was superb - with all detailed covered. No mess, no problem - great workmanship. Andy, Darren and Ben are top craft people.
Excellent work, very pleased with the result.
Whole project completed with courtesy and efficiency
Very good job done and very happy with the window.
Very helpful - Fitters Ben and Darren did a great job.
Mr Kettell Jnr, Mrs Kettell, Mr Kettell Snr all very helpful and fitter A Atkinson did a good job.
A new made to measure, and individually coloured, front door and side window
As always the workmanship is good, the installers were punctual, efficient and courteous.
The job took 1 day
A new front door fitted with novel 1x off set composite opening side panel and x1 side window. Despite COVID 19 delay job completed satisfactory. Great finish, look fantastic. Changed whole look of front of house.
Workmanship is excellent. Installer was punctual. It took one and a half days to install - one day to fit the windows and half day to finish up.
Great installation - quick and knowledgable
We had a 3 pane section Smart Bifold installation and are very happy with the outcome.
Installer was good but the door arrived with panels the wrong match colour so am still waiting for these
New porch ,workmanship very good ,yes the workmen were punctual and courteous ,it took 4 days to do including allowing for cement base to dry
In the early hours of the morning of 13/11/19 one of the windows developed a large crack from top to bottom. We await Kettell Windows providing and fitting a replacement which they have agreed to do.
We had all windows and doors throughout. Including french, patio and bifold doors. The quality of workmanship has been excellent. A huge thank you to all at Kettell Windows, a family business to be proud of.
Job carried out on Monday 23rd September 2019. Fitters did a really good job, & worked in timely organised manner. The items fitted were very good quality very pleased worth job and would recommend them.
The installer / company is great I have used them for previous work. If I found any issues they are quick to rectify them.
Kettell Windows were excellent from start to Finish - Highly recommended.
Helpful, Friendly family firm. Excellent Service from beginning to end. Excellent workmanship, punctual and courteous. Work took just over half a day. Patio door fitted
Excellent service from kettell throughout process.
Two front windows and front door replaced. Two gents arrived on time they were courteous, tidy quick and respectful of our home. Would recommend Kettell Windows highly.
Minor leak on the letter plate which was rectified quickly with no mess.
The team of installers which were undertaking the job at our residence were fantastic. Extremely professional as well as well mannered. They were on time everyday and always ensured they were as neat, tidy and courteous. All four who visited on both occasions delivered an excellent service. All in all the work at our house took 4 days. Speedy and efficient to say the least. I would certainly recommend Kettell to friends and family as well as Vevo as a brand.
A job well done taking 2 days to complete.
Courteous and professional installers - a very experienced team.
Excellent service from start to finish.
Excellent knowledge within the sales room from the sales person and excellent installation.
Dean and his partner did a great job.
Kettell Windows provided an excellent installation service.
Always helpful and pleasant.
Excellent service from first visit right through to fitting.
They are very reliable.
Very polite and efficient workmanship was excellent, would definitely use again.
Everything about this installation was perfectas far as I can see, the quality of the fitted French window is A1
Very pleased with the fitting and overall service.
Excellent service and delighted with the finished results
I inquired about the windows on a Friday, by Monday I had received a quote and on the Tuesday they were measured. I thought I had to wait 4 - 6 weeks but 10 days later all the windows and doors were installed!! A fast, friendly and efficient service from inquiry until completion. I am 100% satisfied and would totally recommend Kettell windows to anyone else.
Replacement of Conservatory - dismantled old conservatory, adjusted wall, refitted frame and new solid roof with Velux windows. The team of installers (3) worked really well together and the work was completed in a week. We are really pleased with the final result and have already seen the benefit of reduced heat lose in the cold weather.
We also had a Stable Door fitted by Kettell Windows and two replacement porch windows all fitted to the same high standard. We would recommend Kettell Windows to others and would use them again without hesitation.
Great service. Really happy with the product and fitting service.
Would highly recommend and use again in the future
Very pleased with the look and quality of your product.
Great service by Kettell - very polite staff and timely.
New windows & front & back door & new porch.
Very good workmanship very punctual and courteous. Very clean work.
No problems. They knew what we wanted.
We would use & recommend again.
A great job in good time, have used Kettle before and will use them again.
Good service.
Promt.
Tidy.
Great value.
Great Product.
Replacement of all door & windows. Excellent quality of workmanship. Professional, friendly team from sales to installation.
Very good installation.
Very good workmanship.
Very polite.
Superb service and installation by Kettell Windows. You can tell the difference straight away with Vevo window units, wonderful build quality.
Thanks
Darshan
2 bedroom windows
1 lounge window replace
Very good workmanship
Very punctual and courteous.
Good friendly company to deal with and would definitely recommend them.
Excellent, all round service received. Very impressed with showroom and quality of products available. Felt it was fairly priced. Fitters were very professional and considerate. Top-Class job.
Excellent product, first class service, very satisfied customer!
New door fitted at a tenants property. The service was excellent and I was kept informed about ordering and fitting. Very professional , would recommend.
I would definitely recommend Kettell Windows. Provided helpful and experienced advice throughout. Windows and doors made of very good quality. Installation team on time and ensured good fitting. After sales service excellent. Any issues dealt well in a professional manner.
Project included 2 bay windows and 5 flat windows together with a door, semi-circle panel above door and side panels. Result looks excellent. The teams from Kettell Windows were punctual, polite, courteous and left the property clean and tidy at the end of each day. The installation took a total of three working days.
3 front doors of the same design fitted at 3 properties i own.
Good workmanship.
Helpful suppliers.
Work was carried out very professionally all staff very helpful and pleasant.
First class company and workmen. Very pleased.
Staff kept things clean and tidy throughout the installation and obviously paid attention to detail in finishing off. They were always polite and took time to explain things.
Replacement bow window.
Excellent work, on time and courteous.
Pleasant experience from start to finish.
The job was 2 porch doors, the work was first class.
The two men were punctual and courteous they did a good job.
French doors fitted
Two doors
Two side panels
Excellent installation by skilled craftsman.
Had window installed for new shower unit.
Very good workmanship.
He was punctual and well mannered.
Fitted in good time and cleaned all debris.
Workmanship: Good
Installers punctual and courteous: Yes
Replacement of wooden windows.
Good workmanship; installers on time and courteous; 1.5 days as one window had to be refitted
New windows and doors installed efficiently and with minimal disruption.
The installers were punctual and polite.
Some problems with the quality of the panels, but these were re-ordered and replaced within 10 days without fuss.
Excellent service from Kettell Windows.
Workmanship: Very Good
Installers punctual and courteous: Yes
How long did it take?: Half a day
Kettell Windows have done a fantastic job of fitting our new Vevo Windows.
French doors, fitting all very good, to fine detail.
Fitters very punctual and left the site very clean.
The job took 2.5 hours.
Very hepful, great company to deal with, what you want is what you get!
Excellent. Punctual. Courteous. Small snagging issues sorted promptly. Tidy.
Replace front door and downstairs windows.
Replace landing window, Front porch door and windows.
Installers punctual, courteous and polite.
Efficent and tidy.
Took 3 days
Good workmanship.
Courteous.
Took one day.
Installation personel most efficient and courteous. Work carried out in the time expected.
Overall job A1
Orangery with glass lantern roof, 2 sliding doors to front and one single door/tilt window to side.
Workmanship good and installers punctual and courteous.
One slight niggle - the project took six weeks from putting up the first upvc panels (10/4/17) to final completion of putting on the glass roof.
Hi John Jnr,
Just a quick message to thank everyone for the excellent expierience you gave in replacing all our windows and doors. From the moment we first met John in the showroom, the amount of time he spent and swiftness in sending out various designs and quotes to the actual installation of everything. The Rockwood door and our uniquely designed windows look absoulutely amazing. We are so pleased with the end result we can't thank all of the guys enough. Especially the fitter Pete who was very patient and helpful through the whole process.
We would have no hesitation in recommending your services.
Thank you so much.
Simon & Cheryl (Markfield)
We think good workmanship and of good quality, time will tell!
The service was excellent, from the first phone call to the installation.
The result looks very good.
After searching for a new front door and getting quotes from the usual suspects, I finally approached Kettel Windows, Doors & Conservatories and I could not be happier. very quick response, excellent price and the quality is amazing. My new door makes my house look amazing. The composite door is a much better quality than the supposed market leaders and half the price of their overpriced inferior quality doors.
I would highly recommend John and his team if anyone is looking for doors, windows or conservatories. Head and shoulders above the best of the rest.
Lian Munday
Top notch customer service and really friendly to work with. On time, tidy and finished when they said they would, despite miserable weather. Highly recommend Kettell Windows for all windows and doors.
3 windows - 1st class.
Punctual and courteous.
Took one day
We were extremely impressed by the installers and workmanship, they were punctual, clean and tidy, to fit the 2 french doors, the back door and window took around 7 hours and we are very pleased with our new windows and doors.
Five windows.
The installers did a good job.
Taking two days in total. Very pleased with windows and fitting.
Our experience of Kettell windows has been excellent. From the design options to the excellent workmanship and diligence of the of the fitters our new orangery is everything we had hoped for. We would definitely recommend Kettel Windows.
White UPVC double glazed door and white panels to sides.
The workmanship is excellent.
The gentleman who did the work could not have been better. He arrived on time and did not stop until the job was complete and always very pleasant.
New back door
Punctual efficient and polite workman. Very pleased with outcome
Kitchen & Bathroom windows. The workmanship is excellent, the installer was very punctual and pleasant and helpful. Approx 1/2 day, that includes replacing the glass in two inside doors
One window 1 solidoor and patio doors. I thoroughly recommend all windows and doors. The workmanship and the installers were excellent all in one day.
Kettell Windows did my Grandad's windows and he was extremely happy with the whole process. Great service, competitively priced and no hard sell. Thank you!
Very good work about 6 hours.
6 Rosewood finish pvc windows fitted to detached bungalow on 9/5/16. Good workmanship, good service. Courteous, communicative, punctual.
We had a lovely door from Kettell Windows, really pleased with it. Very reasonably priced and great service. Thank you.