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About E.A.S Windows

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May 2016
Paid EAS the deposit, told it would be a couple of weeks until the surveyor would call, five weeks later after chasing them a surveyor finally came. No one bothered to call or write to say when the work would be carried out, after I made several phone calls, finally we were told it would take three days and given a date, for it to be changed within the hour. On the day the work was to be carried out we were told the fitters were doing another job but would still come to start the job I made a total of four more phone calls the fitters arrived at 2.26pm and said it was too late to start the job and the materials hadn't been ordered. It took and official letter of complaint and the threat of legal action to get a result. When the job was finished the glass for the door was the wrong size and it took another week before it was completed. To date we still haven't received a formal reply to the letter, only three text messages from one of the directors with excuses why she hadn't replied! These being my printer won't work at home and now I am on holiday. We will never use EAS windows again, terrible service.

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