Britelite Windows

We are satisfied with the product and the workmen who fitted the windows, who came to adjust the french doors and the plasterers who attended today. Regretably having to chase to get the adjustment and repairs done caused us stress which currently we can do without. We both understand that the "Small" jobs need to be fitted in but it is simply a matter of courtesy and managing expectations. We were given a date and "Slot" for the adjustment and the guys simply did not turn up that day, nor telephone nor make contact the following day. We had to chase and infact made a number of calls. The plasterers who did the job today were scheduled to come yesterday afternoon. I contacted the office at around 4.15pm and was told they were delayed at the coast and would come between 9 and 10 today which they did. In order to be here yesterday I had re arranged my husband's daily radiotherapy appt which meant an appt at 8.45. He was really poorly and could well have done without that. So please don't let the product or the workmen down by lack of organisation and basic cutomer service.