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The Glass House

3.4/5 Stars - 17 reviews

125 Wennington Road Rainham Essex
10 Positive Reviews
7 Negative Reviews
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About The Glass House

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October 2017
In January we contacted the company for a quote , after three left messages someone eventually turned up and quoted a price. We placed an order , then started to chase company . We eventually went into the shop to find out when the glass was being fitted only to be told the person who measured up had left and there was no quote to be found. So once again after much chasing another person from the same company came round and gave another quote and guess what after much chasing and leaving our number and name and going into the shop not one person has ever rang back. The lack of communication and professionalism is outstanding. In Rainham we are advised to support the community and shop locally but unfortunately the service not provided in this shop proves why you need to go further afield.I would like to think this was a once off but we went to the shop about 4 years ago and the same thing happened we thought we would give them another try but it looks like nothings changed. I will be taken my business elsewhere

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