Brighter Home Solutions Ltd

Brighter Homes installed a tip-and-tilt kitchen window for me with which I was very pleased. I therefore felt confident to order a bay window and 2 bedroom windows. i was not shown any samples and assumed the new windows would be of similar appearance and standard to the first. i was shocked at the cheap appearance and quality of the windows that were installed. If I had been shown such a sample I would not have ordered it. The advertising promises beautiful quality windows. These are not. Also I had a flying mullion as part of my bedroom window without being told. It was not demonstated to me and the workmen did not open it for me. In effect, when I exerted pressure to open the window, the bar in the middle gave way. As I opened these from a position 10 inches below the window - my bed is alongside the window so I was kneeling on my bed - I nearly fell out. Child locks were to have been fitted, workmen turned up on 2 occasions to fit them but found that the supplied locks could not be fitted. Since then, silence. I find this a strange way to treat a previously satisfied customer. These serious matters are not yet resolved. Do not trust this company.