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Brighter Home Solutions Ltd

1.0/5 Stars - 6 reviews

6 reviews
1.0
0 Positive Reviews
6 Negative Reviews
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About Brighter Home Solutions Ltd

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October 2019
bedford
TERRIBLE CUSTOMER SERVICE I had a conservatory fitted by this company which initially was fine. After a couple of years two out of the three roof panels failed resulting in dampness and dirt between the double layers causing staining to the panels that could not be cleaned. Trying contact the company to report a fault is a nightmare, they do not call you back even though there is a 10 year warranty. Eventually after countless calls and some months later the two roof panels were replaced but these panels are a different colour to the third panel. They are now refusing to replace the third panel so the roof is now two-tone and looks awful. Any respectful company who prides themselves for their customer service would have resolved this issue and replaced the odd panel. I I I RECOMMEND YOU DO NOT USE THIS COMPANY
1/5 stars by Delia Chappel on October 3rd 2019

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