If there was a 0 I would of out that! DO NOT USE BE WARNED! I could write a whole book on what's happen to us!
I e-mailed you with a request for Window replacement and new door. You did not reply.
I phoned a left a message this was also ignored.
useless two people phoned me but no one turned up you've done work for
me before so uselass
Took far longer than anybody to follow up my enquiry. Most expensive quote obtained.
No contact from you after 1st visit. Very poor communication and no survey arranged
My enquiry about windows response was awful,2 appointments made and no one turn up no one bothered to phone back, no apologies business they could have had went out the window, rubbish!
Quote for patio door. Salesman came round, was polite etc but didn't give very much information compared to other companies I discovered later. I presumed more detail would come through in the subsequent quote. The quote never did arrive even though chased up, checked address etc, after 3 chasers gave up...
Installed a damaged door - chips, scratches, streaks and a bit fell off in front of the installation guy himself. First blamed us for causing the damage. Then admitted the damage was theirs. Have asked for a replacement door and despite chasing this or any resolution for 4 months have heard nothing. These doors are poor quality, extremely expensive and the customer service is defensive, intimidating, rude and useless. We strongly recommend staying clear of this company. There are so many other good ones around.
The job did not go ahead as had to chase from the outset. The customer decided to go with Avon joinery as they turned up when they said they would and came back with a firm and clear estimate. The customer has had the top floor completed he is very pleased with Avon and they will now be given the contract for the other 50+ windows too be replaced.
Just had a quote so far but impressed with the chap that came round. Not pushy and not full of himself like some I have encountered. Still considering
Roofline front and back.
Good workmanship. On time. punctual, polite and cleaned up afterwards.
Early August
Fitted 3 windows and 2 patio doors
I have used them since 1985 and cannot fault the company or product.
A nice job carried out with no problems and a good price compared to the larger national company's, thank you
We had eight windows fitted in July. The work was carried out well and everything was clean and tidy at the end of the day. They arrived when they said they would and the job was completed in two days. We had a couple of small problems that had to be corrected which was done without any further problems. We had used Poole Joinery before and we would certainly recommend this company to others.
Recently moved house and we had a new front door fitted. The two fitters were extremely punctual and polite, the workmanship was excellent . I used poole joinery in my last house and I will continual to do so.
Back Door
!st Class
Yes
About a month ago.
I have always found that the work I have had done by Poole Joinery to be of the highest quality.
Excellent customer service, and work done efficiently and really well. Would use again
Fantastic job on 15 Doulton Gardens Poole, Dorset for windows and door replacement
thank you
Quote procedure good, survey ditto. Looking forward to installation.
2 bay replacement windows
excelent
yes
january 2014
Show more reviews
Brilliant job. 7 big windows and the back door, all completed in 4 days. House left clean and tidy. Great work, friendly service, ready for Christmas as promised. Would recommend their services.
new windows the work was done in to a very good standard phoned to see if they could start early this was ok very courteous work men work was done december 2013
Very Good workmanship. No damage at all. Very polite and punctual. Highly recommended. Work was done within the last 12 months. Thanks
Soffits and fascias .
Excellent Workmanship
Punctual & Courteous
Work done to an excellent standard
Patio door and front door replaced.
Workmanship good
Arrived on time, polite and explained what they were doing and made sure we were happy with the work.
31/07/2013
We have deferred our planned double glazing project but were very happy with Poole Joinery's responsiveness, product and price. We may well return in due course.
The required work was executed very well. The Workmen where professional at all times.
Replace double glazed windows
Seem good only recently installed
Yes
8July n2013
Double glazing.
Work done in June 2013.
From salesman to fitter, a first class service. Prompt, courteous and polite.
1 Double Glazed Window
Used Poole Joinery for over 25 years - they do a good job at a reasonable price with good fitters. Also, if there is a fault, they always put it right - same with jobs they did 20 years ago and maybe need a replacement pane etc.
Great service and great workmanship. Very happy with our results and would definitely use again and recomnend
Double glazing. Well presented and were competitive , good showroom and very attentive o customers.
Replacement Kitchen Door and Window Fitted
Always provide excellent service and workmanship. Wouldn't use anyone else for double glazing.
Replacement patio doors. All work fully satisfactory.
New front door. On time, good workmanship, clean & tidy. Minor problem speedily and satisfactorily resolved.
New Front Door and Side Panel
Reliable, prompt, efficient, quiet, informative, polite and respectful.
Seven Windows Fitted.
From start to finish excellent teamwork. Sales,fitting and after service.
We would like you to know how delighted my wife and I were with both of your fitters. Not only for their installation expertise but also with their care and attention to detail, nothing to was too much trouble. They were a great credit to your company.
The above reviews are the opinions of the individuals submitting them and not necessarily a true reflection of the performance of this business. We therefore disclaim all liability and responsibility arising from any reliance placed on them.
