Rendercraft

The finish on the render was good, However They did not protect the windows, patio and flat roof properly and have have left my property looking a mess. They said they would come back but did not. They have left it un finished under the windows. Render on window frames Flat roof badly stained with render which will not come off. Driveway cobble stones badly stained with render all over the front drive Gutters were not cleaned out and left full of debris render. I have tried jet washing and cleaning everywhere but it wont come off

I engaged Rendercraft to render the large side wall of my Victorian Property in 2015. I attach photographs to illustrate how quite soon after the completion of the work it became apparent that the work has was not fit for purpose. I have tried to resolve the matter however Rendercraft have failed to respond and when they finally did reply the declined liability as the Rendercraft I contracted had been liquidated along with their responsibility to me a customer. It will be up to the individual to decide if they wish to use Rendercraft , but I feel as some one who has to date incurred costs of £4000 , and faced with the eventual removal of their product. I should inform potential customers of my plight I have proof of purchase but can't see how I can include it /Attach it please contact to authenticate /attach

Sorry but would not recommend Rendercraft at all. Hired them to render over pebbledash on the front of our house in “off white” coloured render. They applied a sand & cement yellow coloured render which I was told “would lighten to white”. Never did. Wasn’t happy so told them not to return to finish painting the window sills which is all that was left of the job. Was left with an untreated, non weatherproof render (didn’t know this at the time, had to find out myself) with hairline cracks after just one week. Paul’s attitude towards my concerns was dismissive & had no intention to look to rectify the issue with me. I’ve since had to have someone come & repair the cracks & paint the house to finish the job properly. To add to that they were extremely untidy, left my newly installed windows a mess, my composite door with s&c in the grain, s&c clogging up the guttering on my porch & my own hose nozel broken.

Paul at Rendercraft offered me a competitive price for an external rendering job, upon which I instructed him to undertake the work. The boys turned up, did their work but couldn't finish it due to a delay in the window installation. All a regrettable but very common occurrence in construction projects, and presumably not the first time they have had to work around other trade programmes. I said I would hold back a portion of the payment to ensure they came back to finish the job but Paul was very persuasive, convincing me that they worked in the local area a lot and wouldn't have any problems popping back to finish up when the windows were in. Delays like this are inevitable on big projects and we were all seemingly working together to a solution. The boys left site an utter tip, littering my lawn with their mess, taking absolutely no care to clean up after them. Setting this aside, and thinking they may pick up some of their materials when they returned, I have now been locked in a 3 week circle of slow responses, no callbacks, ignored messages and a complete lack of after care. The cream on the cake is when I did finally speak to Paul, he did offer somebody to come back to site and finish up but proceeded to ask me for more money, citing the distance they had to travel as justification. Rendercraft had already had full payment and should have set aside money to pay their staff to re-visit the property as promised. They also convinced me that travel wasn't a problem, which it obviously is. As a result of Rendercraft's utter disregard for an agreement, a promise and any client care, I have incurred significant delay costs and lost members of my project team to other jobs. I do not wish anyone else to suffer the stress I have so my advice, firmly, is do not sue this company. Their word is worth nothing.

Rendercraft was asked to replace existing render to my property in January 2017. They turned up days late, took twice as long as they said it would take and damaged garden furniture. Within 2 Months the new Render to the rear of my property had begun to peel off. When informed of this Rendercraft took 2 Months to come and look at the problem, and then a further 4 months to actually do anything about it. Rendercraft removed the render and then left the property exposed with no render for an additional 3 months. They eventually came to finish the job in January 2018, and again failed to finish. Now it is June, well over a year since the problem was discovered and they are now refusing to finish the job. Please do not use this company, they are terrible and will say anything to get you off the phone.

Rendercraft was asked to replace existing render to my property in January 2017. They turned up days late, took twice as long as they said it would take and damaged garden furniture. Within 2 Months the new Render to the rear of my property had begun to peel off. When informed of this Rendercraft took 2 Months to come and look at the problem, and then a further 4 months to actually do anything about it. Rendercraft removed the render and then left the property exposed with no render for an additional 3 months. They eventually came to finish the job in January 2018, and again failed to finish. Now it is April, over a year since the problem was discovered and they are now refusing to finish the job. Please do not use this company, they are terrible and will say anything to get you off the phone.

In 2015 I engaged Rendercraft based in Wickford Essex to apply coloured render to the side wall of my 146 year old property, which was completed in March 2015 . The first day of heavy rain saw the treated wall display a honey combed effect as seen in the attached photographs . Since 18/04/2015 I have made telephone calls, and emails to the company to no avail. In October 2016 a surveyors report identified the following : Numerous cracks to window jambs and openings. Poor drip details around openings Numerous hairline cracking. Water ingress behind the render potentially due to cracks and workmanship, vertical mastic sealant joint being applied post works and or ingress due to horizontal capping detail at the head of the gable wall. I forwarded this report to Rendercraft by email and recorded delivery. The letter was returned 'not known at this address' All photographs and correspondence has been forwarded to Rendercraft electronically . Again no response was received , and no attempt made to honour the guarantee mentioned in their leaflet . I cannot therefore recommend this company and urge caution to any one contemplating using Rendercraft

Not impressed, think very carefully before you use this company, yes my house was rendered, but I have a hole in my back wall where they rendered round the scaffold pole, my house was used as a scaffold hotel for 2 weeks after the job was finished and don't even bother asking for a receipt because once paid you just get ignored.

He might be a very good plasterer, I cannot say. He was booked for the 31st august and repeatedly told me not before. This is was t o insulate and render external wall of the house and extension. In none of the conversations did he mentioned it would be done by somebody else. Out of the blue he told me somebody would come down to measure, though he did this before. Lets call that other person 'the unknown'. The unknown was supposed to visit between 5 and 6 on a thursday, I waited and waited but he did not come so I called the renderer who told me may be better if the day after, I accepted as I thought the unknown would call me. I went shopping early in the morning, then back called the renderer to find out when the unknown would be visiting. To my surprise he told me he did, so, person unknown, crossed my front garden, opened 2 doors that go to the side then at the back to wonder at the back of the property. And when I tell the renderer I am not happy about this, instead of apologising he shouts at me. You do not send somebody the owner does not know onto the property of this elderly person wondering about without her knowledge, really you do not. That is simply terrible and I had to inform the police as I am 72 years old.

Firstly I would like to say that I have never posted a review for any tradesman I have used. However I am so disappointed with my dealings with Rendercraft that I feel compelled to warn other people. We had our house rendered, at considerable expense, a few months ago. From the outset the owner was unreliable and didn’t deliver samples and colour cards when promised. The actual rendering was generally of a good standard but when we picked up on any problem areas the owner was very difficult to get hold of and very unreliable. In fact he still owes us money for damage caused to our property whilst carrying out the work. If you want a stress free renovation do not use this company.

Although the rendering was finished well, apart from some remedial work needed afterwards to guttering and windowsill sealant (which we had to undertake ourselves), communication from the company was poor, particularly regarding timing of their arrival and the final cost/expected method of payment.

Paul's team arrived on time and worked very hard. This was in January, when the weather was cold and there was a threat of rain. They were polite and were happy to answer some of the questions I had as well as undertake the requirement to remove much of the old render. I was a little disappointed at some of the mess that was left behind, but someone from the team came back to jet wash the majority of the dirt away the very next day. The rendered finish was OK but I was expecting a more uniform finish and there are two distinct portions (one larger than the other) of the render which still look discoloured even after baking in many days of sunshine during this summer. This discolouration or irregularity cannot be due to anything else aside from an uneven mix. I've been told/assured that there is nothing wrong with it and it must be something else, but I would prefer it if the problem could be remedied by a re-coat in the affected areas. I would be more than happy to revisit my review once I'm 100% happy. A follow up and/or visit would be appreciated.

Paul was very polite and quote was done promptly. The first thing which I was a little frustrated with was they postponed the start date at very short notice. The next day by the time workers turned up I had to go to work. Luckily I worked locally. My quote was based on the number of days it would take to do and scaffolding being required. Three young men did the work with ladders. One person was off sick one day and having started about 8.30am they were gone by 4pm but they finished in 2.5days. I was concerned by the standard of the work and called Paul to come and review the job with. In the meantime his son collected the money in cash. Paul promised he would. Until now 5 months later he's not turned up. He's told me that his son would come round a few weeks ago to put sealant on still no one has shown up. I've sent numerous texts and called Paul and his son so many times I've lost track. Finally his son said he'd be here on 10 October he didn't show up I waited all day he didn't call to say he wouldn't be here. I'm so upset about all this I wish I hadn't paid all the money before Paul had come round. Every time it rains my drive turns white. The drain pipe on one side was never put back in place, my landline wire was cut and I wasn't getting my calls as the phone wasn't ringing. All I wanted was for the owner of the business Paul to come and take a look and discuss with me what's to be or could be done. I really regret using this company. It's got 10 year guarantee but it's practically useless if I can't speak to the company. They've given me at 5 different mobile numbers so now I don't know which number belongs to whom. Paul shame on you. I've had the worse after sales treatment ever!!!!

We had the side and back half (extension) rendered this week. There was not any pressure selling. The three people who carried arrived punctually and were polite and professional. They kept the work area as covered as much as was possible and tidied up after themselves, the finish is excellent and they worked very very hard and almost completed in two days while the weather is still fine: just pipes and brackets to go up tomorrow.

Had my entire house done back in 2007, the render still looks like new, no cracks, no discolouration. Recently had to approach Rendercraft for a patch repair, they were very helpful and great advice given. Would highly recommend.

Had our house rendered about 15 years ago with Rendercraft and recently used them again to bring it up to date

Paul and his team have done a good job on my house at a reasonable price ,I would recommend Rendercraft for external rendering.

Very pleased with the work and the price of the new wall we had rendered by Rendercraft to match the house render and colour. Would recommend.

Rendercraft rendered my house in grey acrylic render and it has totally changed the appearance of my house. The quality of work is excellent and the tradesman are professional, friendly and tidy. I could not fault their work and they were reasonably priced. Would highly recommend Rendercraft.

HAVING HAD 3 QUOTES,WE FOUND RENDERCRAFT KNOWLEDGABLE AND REASONABLY PRICED. THE EFFICIENCY OF THE WORK EXCEEDED EXPECTATIONS AND I WOULD HAVE NO HESITATION IN RECOMMENDING THEM. WELL DONE LADS VERY HAPPY MART