Looks a good job well done. The lads were very nice & Helpful & Very good mannered
Having purchased a DM Design kitchen 12 years ago it was the first place to go when we decided to renew. The designer gave excellent advice to suit our needs. Installation was efficient with the company being very flexible when required. The fitters were friendly and skilled and they even cleaned up after themselves! The quality of the kitchen met our expectations - would thoroughly recommend the company and thinking about a bedroom.
Nick & Gary did an excellent job fitting my kitchen. Their work is of a very high standard and they paid careful attention to anything which I requested. They also explained everything in detail. I am very satisfied with the work they have done.
After being concerned about paying in advance, my fears were totally unnecessary. Your fitters were excellent. Did a great & thorough job. Explaining all as they went along. Same for Mark plumber and Mark electrician. I am absolutely delighted not only with my kitchen but also the service courtesy and professionalism of your fitters. Left me feeling very very happy and with no rubbish to clear away HAPPY DAYS! Thank you all at DM.
Just to mirror the majority of the feedback left here, excellent job by DM Design. We are delighted with our new kitchen. The whole process from start to finish was seamless. Everyone that we dealt with was extremely professional, friendly people. We couldn't believe how quickly the job was carried out and to such a high specification and quality. The plumber, electrician and plasterer were lovely guys and did an outstanding job. Thank you very much DM Design!
Absolutely delighted with the quality of workmanship from a ‘craftsman’ He overcame some difficult obstacles during the installation which could not have been seen beforehand and overall did a sterling job!
The process of installing the kitchen started on time but, following a catalogue of disasters including a door being ordered several times -wrong size , wrong colour and again wrong size, it was not fully completed after a month. A work top had to be replaced as thejoin was not sealed correctly. I wrote directly to the director as I was very disappointed with the standard of customer service received, but did not receive a satisfactory reply.
Now just under 5 years, I have water intrusion on the counter around the sink and have been advised that this is not covered by the guarantee as it is due to wear and tear, and that it would cost me £75 to have it checked. My argument was that it was obviously not sealed correctly on installation, and was advised that they do not seal the ends of units they put a metal plate which is sufficient- obviously not.
I would not recommend this company as the customer service is atrocious and the guarantee does not appear to cover shoddy workmanship.
On the positive side, the workmen were very polite and arrived promptly- that is the best I can say.
Job finished and I am happy with the work that has been done.
I did not buy anything from this company but had a meeting with a bathroom designer. I informed him at the beginning of the meeting I was only looking for a quote. I felt that he was borderline bullying me into buying, and was very rude and patronising. My partner had left all of the decisions up to myself but bill kept insisting he would need both of us present. My parter made a brief appearance and then went back to what he was doing. Around 2 hours in he phoned someone and made a point of telling the person in a sarcastic manner that my partner had stayed put of the way. He quoted us £15500 to refurbish our bathroom with only tiles on a splashback and behind shower. When I said it was out of our price range he dropped it to £8700. I informed him we would need to discuss it and he got frustrated with me and demanded my parter come back so we could do so. I told him we would not be deciding anything that night and we would phone the next day should we want to go forward. He kept asking if I knew how much a bathroom costs and if I didn't take the offer of 8k then and there it would go up again to the 15k. I said that was fine we would contact the next day and he snorted at me and shook his head. I told him we would have to wrap this up as we were planning to leave the house soon and he sat outside our house for almost 20 minutes. I found this very off putting and unprofessional. I'm sure their installation is very well done and the fact you can be flexible with payment is good, but I would not use this company based on the 2 and a half hour experience I had.
Excellent service, quality of goods and very professional fitters. Would highly recommend DM Design.
If I could recommend a employee of the month I would. The job has been done to a high standard and we are more than happy with Imrie & Stevan
I’ve been really impressed with the work & speed in which our kitchen has been done. The 5 guys who did all the work were really efficient & were easy to keep happy with regular instalments of tea & Coffee. At no point did it seem like they were slacking or time-wasting. I would recommend DM Design for a kitchen with no hesitation.
79 year old disabled granmother took advantage of by telemarketing offering money off her fitted bedroom. Sent a "designer" out to present voucher and stayed 6 hours not leaving until she agreed to purchase a bedroom design at 8k. Thankfully I managed to cancel before and damage was done. Looked at reviews online and it seems the have a habit of picking on the disabled and elderly. Stay away at all costs!
Punctual, quick and well done work that was mostly completed in the first day, with only the kitchen sink and minor veneer work to be finished on the second day.
Workmen were all highly competent, polite and tidied as they worked.
Very satisfied with both the product and work done.
Highly recommend DM Design for kitchen work.
I was very happy with the product and the standard of workmanship - 2 very pleasant staff to have around.
I had a new kitchen fitted in January 2016 which cost me £11,,500.00. The fitters were great, got on with the work and the work was finished in the two days that I had been quoted. I have had a few issues, I have emailed this company numerous times and have never received a reply (even after telling them that I was considering legal advice). The customer service after work has been done is zero. I am extremely dissatisfied with the complete lack of contact and would never recommend this company to anyone. The cost of my kitchen was expensive (at least to me it was) and if I had known then what I know now I would have thrown the "designer" out of my house.
I would also say that the "hard sell" of the products is verging on bullying, the "free holiday" is not worth the paper it is written on - it is basically a time share and when you are at the resort you have to give up a morning or afternoon to sit through a presentation and another "hard sell". Needless to say we never took up the offer of this "free" holiday.
Nice quick job & nice guys. Asked me everything as they went along.
It’s hard to think of what they could have done better.
It looks nice, a good job done.
Quietly & Efficiently.
Absolutely excellent workmanship by both fitters. Clean & tidy. Lovely job.
Very helpful workers - also pleasant and trustworthy to be around. Hard working.
My new kitchen is very nice,excellent fitters and plumber,a pleasure to have in my house the work was done on 13th of January.Pity the electric work was not done as planned,bit of a pain having switch for outside lights and utility outside and not as in design,takes the shine of of an otherwise good job
An excellent job completed by Janis, an excellent employee and would certainly recommend his work to anyone.
A job well done!
Alan and Duncan thank you very much for your kind and helpful, courteous attitude and patience.
I am delighted with the kitchen outlay and quality.
DM Design had such promise, according to their salesman my Kitchen would be fully fitted in time for Christmas, he then duly took my cash and the deal was done. Yes the kitchen was installed before Christmas however the splashback which according to the salesman would add the "wow" factor is still to be fitted! I am now at the stage where calling them is futile as they will not commit to a date, I need it to be fitted on a Monday and this is apparently a huge problem and one that I do not see as being resolved any time soon. This is not unusual for DM Design as there have been many things said that had not been followed through,. I'm still waiting for the M&S vouchers that were to be sent as an apology. The FREE holiday I was promised also hasn't been honoured. I got so frustrated with the company and the lack of customer service that I posted on their facebook page. They did respond but nothing changed and they promptly removed my posts. So here I am on the 28th of January and still my kitchen is not finished! Their customer service and follow up is nothing short of appalling and it's such a shame as the kitchen (the bits I have) looks good!
Dear Miss Hunter,
I would like to apologise on behalf of the company that your installation and overall journey has not been as expected and the splashback element of your kitchen has not been finished more promptly. I have spoken to the customer service team and they did respond over social media and also private messaged as we look to keep all customer sensitive information as private as possible.
I will personally look into your holiday as this will be honoured as per the Terms & Conditions with regards to overseas holiday accommodation.
If you have any questions what so ever, then please call 01236739200 or email firstname.lastname@example.org.
My elderly mother paid £8k for the supply and install of some kitchen units this was on the basis that it would only take 2 days to install, this was on the 7th of January this year, she had to pay n the morning as soon as everything arrived, the kitchen is still not done and she has been told they will try to fit her in next week to finish the work and repair the light and chair lift they broke, once they have your money the service drops off, would strongly advice against using this company certainly do not pay until work complete
Dear Mr Duffy,
we would like to apologise for the delay in the completion of your mother's job as we strive to complete all jobs as promised. Unfortunately due to bad weather, the fit team were not able to get to the property until rather late on Thursday and despite working late on Thursday and Friday were not able to finish everything. The team did leave everything in a working order though and returned on the Monday at which point everything was completed with the exception of the fridge/freezer door.
This appliance was being purchased by yourselves and unfortunately a different one to the contract was purchased. This would usually be chargeable, however due to the timing issues experienced because of weather with your fit we have arranged to change and fit this at a cost to the company.
I hope your mother enjoys her new kitchen once all is complete.
3 years ago I had a kitchen fitted by DM Designs I am baffled by the good reviews because mine is a disaster. From the moment I was lied to by the saleswoman to now.I have made complaints and basically they were of hand and rude.We had different shades of wood,leaks in the gas pipes, electrics installed wrong etc all documented. The reason for this today ,is after having my sink changed 3 times by them I have had enough and brought one from a different company . All 3 within a few weeks , were tarnished and Bradley marked at the bottom of the bowl. We only used normal washing up bowls, DM response to that was its normal
An excellent experience from start to finish. Can’t find any fault at all.
Very pleased with the fitters – they were good – very polite and good at their jobs.
Promised clean polite workers, and all material delivered at start of job which would take 5 days. I got 1 fitter who failed to show at the time I was told every day. All materials were not delivered. Job finally completed over 9 days but shower screen had to remain unused to let adhesive dry. The remedial team worked hard but this was two weeks of misery and stress and distress for my self and neighbours in this retirement complex. Zero stars is not an option or this would be my recommendation. The electrician and plasterer and remedial team were ok but nothing compensates me for this hellish experience. Work started 17 September and ended Thursday 27 th september
Great workmanship. V. pleased with the service. Polite tidy men. Thanks
These guys have worked very hard & very efficiently. Very pleased.
Excellent work. Fast and efficient. A credit to the company, They were helpful and aware of what was needed and just got on with what was required. Many Thanks. P.S very polite and courteous team.
We found all men very hard working & Vigilant to time. The extra attention was paid without thought. Most gentile and friendly. A good job all round.
We are very pleased with the upgrading of our kitchen. The work was completed efficiently and professionally and on time. I would not hesitate recommending your firm to others. Thank you for your good work.
I am very happy with the work that has been done in my bedroom. Paul has worked non-stop. I would recommend his work to anyone. Also he is very nice to talk to.
Extremely happy with time and professional attitude of workmen. Would recommend them to any person.
Very pleased with the work done, excellent fitters. Room left very tidy.
I had my kitchen renewed ,and although the initial work men who installed it were excellent ,I noticed I had been given a washing machine instead off a washer dryer after numerous phone calls to a lady (will not mentioned her name to save her embarrassment ) waffled on a bit ,however eventually two young lads (with no screwdriver came to change the washing machine for the washer dryer ,great I can get a washing done lol ,however when it went on to spin it bumped right across the kitchen taking the unit door off and damaging the door next to it ,again waffle from said lady ,at last the installation manager sent someone up ,a joiner who knew his stuff, apparently the young lads hadn't removed the bolts or positioned the feet .So disappointed can't even be bothered to get them back about the damaged unit ,I have also noticed a chip in one of my floor tiles .the washer dryer is rubbish (I had a bosch so extremely fed up with 1000 spin and no choice in dryer times
we would like to apologise for your experience of DM Design as the service should have been better. Do let us know if there is anything we can do to help.
Peter and Zoltan very clean and tidy. Pleasant to have around the house. Left it clean and tidy. I think they did a great job quickly and efficiently and are a credit to the firm.
Very nice helpful. Also very accommodating & dealt with the adverse dimensions of the kitchen.
Experience with DM so far, where do we start; Salesman was out discussing price with my mother and at the blink of an eye took £4k of his initial price.How anyone can come up with a figure and take 4k off is beyond me. Certainly not the way I earn the trust of my clients, particularly when dealing with pensioners.
We then follow on to the kitchen installation which all appeared to be running quite smoothly only to find that there was leaking that was making its way out from under the plinth and causing the plinth to swell at the bottom. DM sent operatives out to fix the leak (they were there all day trying to fix the leak) there was of course other small minor snags like adhesive discolouring the vinyl and a few chips to the new veneers here and there which were also dealt with.
We then get to another leek between the new cold water inlet and the washing machine hose which appears to have caused damage to the flooring. Also appears to have made its way through in to the living room (full extent still to be confirmed as flooring will need lifted).
When the leak was identified, DM were contacted immediately. They sent the same plumber out that plumbed the washing machine into the cold water inlet the next day to fix the leak.I then asked them if they would accept liability for the damage caused to the flooring, immediately the answer was NO. When asked why; the answer we got was that they are 'not sure what caused the leak' not very definitive, however, I emailed them and asked if it was a possibility that the connection wasn't fitted correctly in the first place and through time came loose. After a couple of emails to chase up a response and a week gone by, I finally get a response which basically stated same as above. DM are not sure after 5 months what could have caused the leak.
The extent of DM help other than what's noted above to date is that 'it's an insurance claim now and we need to let them sort it out'. You can make up your own mind on DM.
I would like to apologise for your experience of DM Design as it was not up to our usual high levels of customer service around communication. All of our appliances come with a full manufacturers warranty and we always endeavour to leave any kitchen completely finished to a high standard.
Both men have worked extremely hard. Finished effect is excellent.
Gabor was an excellent worker. He worked very hard from the moment he came into our house until he left. He fitted the bathroom expertly and has left a beautifully finished room. He answered our many questions politely about the work. In addition the necessary disruption and dust/mess was kept to an absolute minimum. We have been very pleased with Gabor’s highly professional work.
Zully and Peter worked very hard. Really good workers. Mark (the plumber) was first to arrive on Day 1 and clearly explained what was going to happen. Mark (The Electrician) and his apprentice Will, were also very polite and sorted out all the electrics. A very professional team!
Excellent workmanship - very pleased with result. Pleased to recommend your work to other people.
This is the second time I have used this company and as always work is done cleanly and quickly and to a very high standard. Thanks
Very happy with Paul’s work and the quality of materials.
Very happy with entire service, very speedy and clean and tidy afterwards. Happy to recommend to everyone else looking for new kitchen.
We are extremely pleased with the work done in our kitchen. The men worked without stopping operating as a team, they were extremely pleasant and helpful to us with ideas and they left the kitchen tidy and smart. We thought they were brilliant.
Workmen were very nice and didn't make any mess when they left the job.
I was very pleased with all that has taken place today. The workmen were polite, courteous, and helpful. The job was left clean and tidy and the work was carried out in an efficient and effective way.
I was very pleased with the work done in my kitchen. The fitters Peter and Peter were very good indeed and the gas and electrics and plumbing by Mark were equally good. I would recommend their work sincerely. Thank you all for a job well done.
A Kitchen Freshen up Company Showcase - August 2015
This customer in Lanarkshire had plans to renovate the whole house, but hadn't got round to thinking about the kitchen yet.The kitchen had a lot of wear and tear, and they were thinking about getting some new appliances anyway, so they arranged for one of our designers to some around. This customer choose the Walnut finish as it was in contrast to the old light coloured kitchen.
Everyone was very very helpful, cheerful and polite. The kitchen has been fitted beautifully.
The fitters were very good at the kitchen and perfectly behaved. Excellent work! Very happy but there is one holder & one piece of plastic missing which will be fixed in the next week or 2. All in all very pleased!
Happy that work was completed in the day. All very efficient. Employees very helpful; an overall good experience provided
Excellent service by great fitters. Punctual, Professional & Friendly. Would highly recommend.
The men worked very well and are polite, they cleaned up after themselves. So we are very happy with the service received. The workmen made sure everything was fitted correctly.
The two workmen worked hard and well all day to a very good, good standard and were very good at cleaning and finishing off.
Thank you for sweating it out to the end guys. Thank you for doing job in one day, I know at times it wasn’t easy.
Friendly fitter but he took time off, always left a mess and the finished job is still dirty with grout all over the wall, with some on the ceiling and fixtures. When he declared it finished he left gaps in the grout some bits were filled with blobs of silicon. They sent him back after a fist complaint and he tidied up the gaps in the grout, had a quick wipe round and got away as quick as he could. I wrote to DM again a week ago and still have not had a reply. My main complaint, aside from the messy grout work, is that the bath panel is only held by 3 screws. One corner has popped out giving an obvious curve to it. The 4th screw is not into anything behind it and the panel was only being held in place by some silicon which has now let go. We feel let down by them and angry that the finish is not what I expected. The overall effect is all about the finish. We were told it would be immaculate. We could clean the grout of the tile face etc. ourselves but why should we be left to do that having paid for them to do it for us. My wife cleaned the lower bits to stop our clothes getting all white when we brushed against the wall. The rest we left hoping they would send an inspector to judge for themselves. No luck on that front either so far
Dear Mr Cuthbert,
firstly I would like to apologise for your experience of DM Design as it is clearly not up to our usual high standards.
I have passed this on to our Installations Director and I believe a member of our installations team is visiting you today.
Please do not hesitate to get in touch with us at email@example.com if you have any further questions?
Excellent service again from A-Team. Many Thanks
Very very pleased. Nick and Gary worked really hard. Would recommend you to anyone
I wish to say that both the fitters were very polite, worked excellent, good fitters. A credit to your company and very tidy.
Thank you Robert. A superb workman. Neat, tidy and worked with precision. Highly satisfied with the job.
A hard working team of fitters who were very helpful & obliging. Nothing seemed to be too much trouble. The change in the appearance of the kitchen from "before" to "after" was unbelievable.
I found the job done was done to a good standard and was also pleased with the way that the two young lads worked. A credit to your company and my only issue was with a slightly pushy sales approach.
Furniture appears to be of very good quality, your fitter Gabor has done a very fine job. I am impressed with his craftsmanship. He had to redesign some of the furniture of the book and the paperwork to make things work. He worked very hard to a very high standard. He is leaving me with a bathroom which looks brand new.
We are very happy with our bedroom units. Robert was a fantastic workman. The standard of his work was excellent, and he was a very nice person to deal with; helpful, courteous and pleasant – as has everyone we have had contact with at DM Design.
Both Gabrel & Olive have been very nice guys to have in our home over the last five days, and have made sure our home was kept clean & tidy as possible whilst doing an excellent job.
My elderly parents were cold called by these people in 2012. This company then talked them into taking out finance, bearing in mind that my father had dementia. The kitchen itself was a total rip off. Over £5000 for 5 cheap looking base units, a laminated worktop and a basic stainless steel sink. Just over a year later my father passed away leaving my mother with the dept. What sort of unscrupulous people con a couple aged 77 and 81?
Workmen came early, started right away and finished the job in excellent time. Well done, everything in order, and took all old units away. A happy customer!
Very hard working and left the kitchen & house very clean. I am happy with the service given by all the fitters, and with the completed job. Overall I would recommend to friends and family.
The fitters did a good job and a few issues with electrics we resolved efficiently and effectively.
Service from sales & fitting of kitchen was excellent & very helpful. Tidy work with no problems. On the whole I am very pleased with the job.
Excellent 2 men!! Efficient, polite & everything good. Thanks!
The installation went very smoothly. The tradesmen were very friendly, helpful and professional. The kitchen units, worktops and appliances are of a high standard. A job well done!
I would like to say how happy I am with the kitchen your company fitted for me. It gives me great pleasure.
I was greatly impressed with everything, especially the visits form the designer and the work and effort he put into it all. The fitters were amazing with their good work, and the speed they had it completed.
I am very pleased with it all and am enjoying the result. I would recommend your company to anyone. "
Thank you very much for introducing us to DM Design. We are impressed with the product and workmanship which is a big improvement, with the quality and design being far superior to our old one. Thanks again much appreciated.
Good professional workmanship. Transformed kitchen. Fitters very efficient and new kitchen looks great. Thanks
The fitter/ installer worked consciously all day and on my very hard inspection it looks very good. But the proof of the quality will be in its future.
Arrived early, Worked hard, Polite, Left room clean & Tidy. Will recommend.
My wife and I are both delighted with the job done and would like to praise everyone involved at DM Design not only for the standard of work done but also for the way in which it was carried out right from the beginning with sales rep. Cath McConnell, on site guys Colin, Nicky and your Latvian installers. The entire team’s work ethic and courteous manner throughout was great and the finished article absolutely first class, so much so I can promise you I would have no hesitation whatsoever in recommending DM Design to anyone in the future.
The work that you did for me installing my new bathroom is excellent. The two young men were very clean, tidy and worked very hard. No long tea or smoke breaks, they just kept at it.
Thank you for a job well done.
Very good workers so I can easily recommend your boys to anyone to fit a kitchen. The boys were lovely and certainly kept me happy as they have cleaned & brushed all the mess in the kitchen and so easy to talk to. One very satisfied customer. Thanks ever so much.
The work was efficiently done. The workmen were friendly and helpful. They cleaned & tidied up behind them. I cannot fault the service I had putting in my kitchen. I would recommend DM Design to my friends!
A first class job. The kitchen looks beautiful. Delighted with the installation & the finished product. Would recommend DM Design and installers Peter & Zoltan to anyone.
I would like to say how hard the lads worked. They were also very polite and seemed to work well together. There was nothing that was too much trouble. We were very impressed overall.
Job has been done very well. Team knew what they were doing and were very cheery and efficient.
Work completed as requested. Workers extremely helpful and polite. Very pleased with result. Look forward to cooking! Thanks to everyone concerned.
Fabulous Job. Happy Customer. The workmen did a good job. Quick & Tidy. Very satisfied.
Excellent work from DM Design people, very helpful and joyful. Would recommend them, they came on time and got on with their work straight away. They also fixed a few other issues in the home for us free!
Very helpful fitters, explained all relevant information I needed. Once completed the room looked much larger than before. Very happy with the job done, we would certainly recommend your services to others. We would be happy for others to see the job done. Very clean, neat, two very happy customers.
We are very happy with the standard of work and the dedication of the men who worked very hard and very late to complete a first class job.
Recently I bought a new bathroom from DM Design and was very impressed by the courteous, efficient and meticulous work done by the fitters that I have put in another order for my other bathroom to be similarly upgraded. This is my FOURTH time I have used DM Design. I was impressed by Kevin Marley of your sales staff who measured up everything, then gave a costing and was most helpful with explaining the payment plans available to suit my individual needs this coming spring. Thank you once more all at DM Design for transforming my flat.
Fitters worked very well and left a clean & tidy bedroom and were a pleasure to have in my home.
Transformed into a stylish functional kitchen Company Showcase - March 2015
This customer had a small and dated kitchen that was not suitable as a family kitchen. They asked us to open it up into a much larger, brighter and more sociable room.
By using our popular shaker style door in white and contrasting worktops the room is instantly made brighter and much more modern.
This young family can look forward to personalising their kitchen and completing the look.
A careful smooth excellent job. Thank you! Very helpful and obliging.
A Modern classic finish Company Showcase - February 2015
This kitchen in Leicestershire was given a modern makeover with a minimalistic edge.
The storage was re-structured adding a larder and appliance unit instead of the old wall units. This left the food preparation and hob area seeming more spacious and open.
The choice of door is a stark contrast in colour, brightening the overall finish. The classic 'Tuscany' door is a classic style, and integrating the appliances tidies up the room nicely.
The customer kept the decoration simple which really suits this light door and walnut woodmix style worktop.
Very pleasant, hard workers who completed the work to our satisfaction and on time as promised.
Installation team arrived on time and worked straight through to install wardrobes and everything on schedule! The room was well cleaned before they left and all of the old furniture was taken away. A satisfied customer.
Excellent job. And very pleased with the two professional fitters. Everything left clean and tidy and happy with the work.
Workmen were very professional and courteous. Informed us on all aspects of the work as it proceeded along. Job finished efficiently and tidily. Most importantly, very happy with everything. Thanks
The two lads have been excellent – worked like Trojans! Very polite and tidy
Great work, really pleased with installation & product. Team were great. Very Tidy.
Worked well, really happy with the finish and the team did a good job.
We were very pleased with the work ethic and standards of your kitchen fitting team. The kitchen was fitted in two long days. Well Done to the fitters and the team at DM Design!
Later than promised arrival but still finished the job as promised. Never a grumble from the fitters. Overall, very pleased with job & work done.
Very efficient and left no mess. Tidied all up which was very much appreciated. Worked well and I am very pleased with the results.
A quick glance at my ktichen looks good but I am disappointed in various parts of the finished job. Gaps between cupboard and walls, gaps between floor tile edge and edge of cupboards, despite the fitter's best efforts. and the assurance of the salesman that the fit could be made exact And I am most disappointed in the granite worktops which appear to be joined with an ordinary sealant, which has left them sticky and with bevelled edge to bevelled edge rather than cut edges. The guy who fitted the cupbaords was very good and everything was left clean and tidy, but I'm afraid I couldn't recommend this company. I wish I had gone with a local firm. I've contacted DM Designs and wait to see what if anything they will do.
Thank you so much for a good job. Everything looks really good and I'm impressed with the finish.
Good workmen. Work Excellent. Worked hard & never stopped. I had to press to stop them for a cup of tea. Very tidy & friendly & polite. Very happy with them - No Complaints. Nothing was a bother.
Very satisfied with the fitting of the kitchen. The fitters were friendly and efficient and also cleaned up well after themselves.
Very Happy with the work and would recommend DM Design to anybody!
I am very pleased with the professionalism of the installers, very speedy installation, and very tidy. I was particularly impressed by the flexibility in making minor changes.
All in all very pleased and will recommend you to friends and family.
Very impressed by the efficiency, speed and courtesy of all operatives. They were polite and helpful.
Thank You All for a great job.
Good job. Very quick and efficient work. All in all, well done.
Excellent work. Very happy with finished product. Fitters were very good, No mess
Professional and friendly.
Clean and Tidy.
Extremely pleased & delighted with the work carried out.
Robert was a pleasure having in my home & very obliging.
Thank You DM Design
I have been delighted by the punctuality, professionalism & politeness of the fitters!
Their willingness to adapt to my needs and their work has been excellent and I am happy to commend them to you and recommend them to family and friends.
Very pleased with new fitted wardrobe and happy with result. Robert worked hard to get the job finished on time.
Excellent workers. Clean, tidy and very polite. Brillaint job and really happy.
Very happy with the work carried out. The men arrived early and work hard. They both seemed to get on very well and worked well together. Many Thanks
Very pleased with all the work. Very clean & Tidy. Very pleasant workers and staff throughout.
Fantastic wardrobes that have created lots more storage. Brilliant fitters.
The installation team were excellent. Very professional and helpful paying a lot of attention to detail and the result was a perfectly fitted kitchen.
The reason I haven't given DM Design five stars is I feel the company can be improved by training the sales staff to appreciate design and incorporate this into the sales pitch. If we weren’t able to see past the sales men old fashion approach and have some appreciation for the product and were able to design our own kitchen we would have happily gone else where. We would have also appreciated some pre- install communication informing us about re-design changed required the planning regulations instead we found out about these from the fitters. All in all we are very happy with the finished result though.
The fitters were nice and polite. I was pleased with their workmanship. They explained how it all worked and they left it nice and tidy.
Thank you very much for a job well done. The fitters worked very hard and were very friendly and polite. This company is very lucky to employ these two hard working men. I am very pleased with quality of work and merchandise.
1. Consultation: David Carr was very professional and has extensive product knowledge. He listened to our requirements and made recommendations, however he did not try to influence us or use hard selling tactics.
2. Survey: Graham Macbroom, is a very professional and thorough surveyor. He accepted the original plans however he made several recommendations to us for our benefit and he was not pushy he made suggestions so that we would get the best options and overall result.
3. Installation: Duncan, Ally, Nicky, and Colin are all very professional and worked well as a team. They are very polite, courteous and extremely clean workers. They were very prompt and worked exceptionally hard removing the old kitchen and the installation of the new units is to a high standard. FIRST CLASS.
4. Overall: From the initial contact until completion DM Design have been a pleasure to do business with they are highly recommended by us.
Bathroom finished within 4 days. Great job done by the fitters. Very friendly, always checking if I was happy with the items and left everything very tidy.
Very pleased with all aspects of work. Workmen very professional. Job well done!
Excellent work from the fitters, plumbers & electricians. Very pleasant to have round & very tidy workers.
The fitting team did a good job. They explained what they were doing and how to look after the kitchen furniture. They also completed the work in the time they said and to a good standard.
Job Well Done. Left the place clean & Tidy. Men worked really hard.
My kitchen was totally refitted in September 2014. The quality of the materials is superb and I have received many positive comments from friends and relatives. The workmanship was excellent and all members of the team were very skilled and efficient. They were punctual, courteous and pleasant. They were tidy and organised and left everything in good order. They also explained everything I needed to know and answered many additional questions. It was a pleasure to do business with DM Design and I am very pleased with my new kitchen. I would certainly recommend D M Design to others.
A good job well done! Clean, tidy workers who were polite and respectful. No time wasting, they just got on with the job they came to do. Would have no problems in recommending their work to friends & family!
I am very happy with the work that has been done. They are very pleasant guys too.
Brilliant job. Good workmanship. Very tidy, Efficient & Helpful. Overall a Job well done!!
I am writing to say how pleased I am with the kitchen that your company DM Design fitted for me. The designer Mike did a brilliant job with the small space available and the workmen were very professional and hard-working. I have have a lot of positive comments about the kitchen and I particular enjoy the slow close doors and easy to keep clean surfaces.
Thank you for a great job - well done
About a year ago I had fitted furniture in the master bedroom and I am pleased to say that I am delighted with the result. I'm actually thinking of having something similar done in the other bedroom although it will be some time before I feel that I will be able to afford for the work to be done. I am confident, however, that when the time is right I shall be equally satisfied with the workmanship and quality finish from DM Design.
The fitters were very hard workers, very pleasant and tidy. The kitchen they installed was to a high standard and I would recommend their work to friends and family.
The guys were pleasant and hard working. An all round good job, though I did have to wait a few days for my granite.
The work guys have been absolutely great. The repartee between them has been very amusing and they have been extremely courteous. They have kept us informed and consulted at every stage and we are very happy with the standard of work.
We have a two bedroom semi-detached house and the kitchen is rather small. About four years ago, DM Design came up with the best design for our kitchen, which met all our requirement's. From the kitchen designer through to having the kitchen finished, the work people we had were very professional, and of a high standard in their job's. The quality of the kitchen units are a very high standard. Both my wife and I were very happy with the kitchen and now we are having our bathroom refitted by DM Design.
A Timeless design blending classic and contemporary style Company Showcase - November 2014
The space in this room was not being used to full advantage, and as you can see from the "before" pictures, the room was quite dark. The dated kitchen furniture had too many colour and texture variations and made the room seem quite "closed in".
We helped the customer fulfil the potential of their room, creating a bright space for living, working, eating and storage. Our designer worked with the Mr & Mrs Ford to make the most of the space and create a design that will last for years.
The great thing about this new kitchen, is that the "slab" style door never seems to go out of fashion, and should stand the test of time whilst appealing to a wide variety of tastes. This means that if in future you go want to sell your home, the kitchen will be a definite plus point and might even give your home the edge in a competative marketplace.
Sandor & Gary did an outstanding, professional job. Nothing was too much trouble for them and they are a real credit to the company. Thank You Again.
Very happy with Nick & Gary would like them to do my next property when I buy also I would recommend them to family friends.
Looks a good job well done. The lads were very nice & Helpful & Very good mannered
Having purchased a DM Design kitchen 12 years ago it was the first place to go when we decided to renew. The designer gave excellent advice to suit our needs. Installation was efficient with the company being very flexible when required. The fitters were friendly and skilled and they even cleaned up after themselves! The quality of the kitchen met our expectations - would thoroughly recommend the company.
The guys that fitted the bathroom were great, no problems
but after sales from Stewart leaves a lot to be desired
his customer care is terrible he is very abusive and does not
listen to what the customer has to say before he goes on the
defensive , which in my experience always means that when people
do this they know they are in the wrong.
I am that annoyed and upset that i am going to complain
to the managing director
we take customer care very seriously and I can only apologies that your experience of our company was not at all satisfactory.
We will review our internal training policy and take immediate action to rectify.
I would finally like to thank you for bringing this to our attention and say if you have any other questions then please email firstname.lastname@example.org.
Very good nice boys. Polite. Job well done. Really pleased with everything.
The two guys made a very good job, and left place clean and tidy. They were very friendly and I would recommend them to anyone.
Very happy with the work done. Once they started just kept going till the work was completed. Thank You
Kitchen looking lovely, workers been well done, Very pleased with it. All the boys been really nice.
Excellent, Cortious services. Kitchen looks amazing
Very hardworking and good workers. But the top corner which was left unfurnished. None the less the work is very good.
I am delighted with the new bedroom fittings. The workmanship is excellent, and the two people who installed the work have done a really good job, with no fuss and with very pleasant and helpful attitudes. I look forward to the new handles for the drawers.
A job well done, Work is perfect. Friendly guys and an amazing bathroom. Thank You
Kitchen fitted very well no problems whatsoever, fitters here bang in time and when completed gave me a full run down on every cupboard and every appliance in the kitchen. Also no mess left in my house and to be honest they were a credit to your company. I will have no hesitation recommending these guys to friends and family.
Nick & Gary did an excellent job fitting my kitchen. Their work is of a very high standard and they paid careful attention to anything which I requested. They also explained everything in detail.
I am very satisfied with the work they have done.
Both Sandor & Gergely worked very hard, and were courteous & polite. I am very happy with the work they did.
Had my kitchen completely redone. Overall, quick and efficient service, and the kitchen looks awesome.
Kitchen fitted very well. No problems whatsoever. Fitters here bang on time and when completed, gave me a full run down on every cupboard and every appliance in the kitchen.
Also no mess left in my home, and to be honest they were a credit to your company. I will have no hesitation recommending these guys to friends and family.
I am very satisfied with the design of the kitchen, and with the hand work out in by all the fitters. The finished kitchen is good to look at and will be easy to maintain.
The kitchen looks splendid, I look forward to using it and seeing id it all works as well as I hope. Both Nick & Gary have been excellent, they have worked extremly efficiently and have cleaned up after themselves. They have been polite & friendly and we have enjoyed the way they work discussing small details & being very accomodating. The whole installation has gone very smoothly with the electrician & Plumber working into the wverall plan. Both of whom have also been very pleasant & very professional & helpful.
New kitchen fitted June 2014. Excellent workmanship, very efficient fitting, punctual and courteous staff
Job exceptionally well done - looks amazing. Staff on the job extremly cortious and did a great job.
Sales - Very pleasant, No hard sell.
Fitters - Very experienced, cortious, Tidy.
Job completed in time allowed.
All rubbish cleared from site.
I would recommend you 100%
Pleasant experience, Quality excellent.
new Kitchen fitted with odd coloured doors plus 1 missing..which was eventually sorted but main concern is they took out a better sink than what they put in,it was a cheap nasty looking thing that scratches when ever used .but was told to use t-cut on it....t-cut is for car paint finishes not steel....
The workmanship was excellent and they were all polite, punctual. The work was carried out over 16th (4.30) to 12.30 18th July. The quality and finish are excellet but there are some small parts need to be improved ie gap left behind sink, at the price charged I think a splashback should be icuded.
I am delighted with the fitments I chose but I am more than pleased with the way the two young men have worked together. They have been so careful in their handling and fitting of my bedroom and also in the job of clearing up.
I really cannot commend them enough. They worked non stop and are so polite.
Good lads, very helpful, no job too large or small. Very professional at stages of the project.
The quality of the fittings and fixtures are of a high quality.
The service from start to finish has been exemplary.
We would highly recommend DM Design for anyone who wants a good job and a good finish
I am satisfied with the work done in the bedroom & kitchen
Both men worked very well and wss delighted with the result. They were worried because they could not vacuum the carpet, there was no power when they finished as my electrician was testing a faulty light and so the power was off. The fitting was absolutely accurate and there will be no need to re-paper, I do not know thier name but I am sure you will tell from the job sheets.
We would certainly recommend your fitting and furniture.
Work was carried out professionally, bleding well as a team
Would like to fully commend Robert for his work standard and commitment to completing the job.
Excellent standard of workmanship.
A credit to DM design
I had DM in to completely re-do my two bedrooms and kitchen. These were quite big jobs so I was obviously quite apprehensive at the beginning.
After consulting with Will, and been taken through how it all would look on the computer it put my mind at rest. The job began right away and the workmen on the job all were highly trained and qualified professionals.
The job took about 10 days to complete and I couldn't believe that my house was transformed in such a quick period of time. The job was done to the highest grade and looked like something out of a magazine.
I would certainly use DM again.
The installers were excellent. They worked very hard and did a first rate job- leaving everything clean and tidy as well
Fantastic work ethic. Industrious, highly skilled, a pleasure to have such workmen in the house - No fuss, just got on with the job in hand. A fabulous job, well done
Friendly efficient staff. Very obliging & tidy. Thank You
Very Happy with work completed. Both Paul & bob were very helpful & polite. I'm happy in every aspect of work.
Never have we had such a dedicated workman in the house before, Laszlo has shown his expertise to the full. He is a true gentleman and its been a pleasure having him here.
I am happy with my new bathroom, The workman was very pleasant and explained the work as he went along. A job very well done. Many Thanks
Arrived on time, worked hard to complete job on time. Friendly & would recommend to family and friends. Thank You
The kitchen fitters were very impressive. Their work was tidy and completed kitchen within the schedule. I am very impressed with the kitchen and finished product.
From day one everything ran like clockwork. Fitters were fantastic very friendly, would totally recommend DM Design. We are over the moon with our kitchen!
Fitters worked very hard and quickly.
They used plenty of dust sheets to save carpets getting messed up.
And hovered up after job completed!
This was simply a visit to discuss kitchen design, by Chad.
Professional approach, friendly, no hard sell.
I was totally impressed with the quality of DM Design materials and professionalism of the fitters, Joseph & Laszlo.
Joseph & Laszlo worked tirelessly to a high standard and i would recommend them & DM Design to anyone wanting fitted bedroom wardrobes.
Very tidy clean and well mannered men. Good workmanship. Good job done. Good time keepers. Polite and cortious at all times, a pleasure to have around.
After the problems of our previous installation in our kitchen, we can see how much your company has improved.
Everything happened exactly as planned and the installation looks wonderful. Your fitters worked shiftily and even installed the under sink cupboards forgotten on our previous installation.
Full marks to everybody concerned - we look forward to our free holiday in tenerife!
Our kitchen has been transformed in a day. We had good units in but the doors looked tired but now its great. The fitters arrived exactly on time and never stopped working until the job done. High standard of work. Brilliant.
They both worked very hard and involved me in all the appropriate decisions. They have done a good job. My only slight criticism is that they probably had insufficient time in the view of the work that had to be done ie. Finishing at 9.45pm. However they kept on going to the end.
Both fitters worked hard and for long hours. Were pleasant and polite and very willing to explain anything I wanted to know.
A big Thank You to the team (nick & Gary) that installed my kitchen. They were polite, Friendly, and very helpful. I am so pleased with the final result - money well spent- Thank You DM Design
Everything looks great, very pleased
First class workmanship.
Fully discussed requirements.
Left finished workplace clean.
The fitter who worked alone was prompt, polite and very efficient.
How he completed the job in the time amazed me and all the work was done, checked and checked again before he continued.
I have nothing but admiration for Laslow Roman and if you have an awards system in your company he should be on it!
All in a job well done!
Fitter very hardworking & conscintious. His work is very neat.
The fitters arrived promptly, kept me informed of their work, consulting me as necessary, Did an excellent job and were very personable. They worked very hard and liased well with the electrician and left everything in good order.
Brilliant workmanship, totally professional on installation, Problem solving & Clean up
Very pleased with finished bathroom fitment. Looks amazing.
The finish is excellent in every way.
The two fitters who installed them were excellent workers, very clean, tidy, swept and cleaned up after themselves.
Highly recommended for their work.
Many thanks to your excellent team of fitters who installed the new bedroom fitments. They were very hard working surmounting some awkward heavy & tight delivery problems up the stairs as well as the lifts. They were very helpful and a pleasure to do business with. Thanks Again
The work was completed to a really high standard. My home was left extremely tidy & clean and the rubbish was removed. The plasterer & electrician were very polite and completed their work to a really high standard.
The plumber was an exceptionally good tradesman. He was extremely polite, mannerly and considerate. His work was completed to an exceptionally high standard and he took pride in the jobs he was doing. Tiling was excellent with an exceptionally good finish.
I would have no hesitation in recommending your company to anyone. Please pass my comments to the plumber as I would like him to know how pleased I am with his professional approach to his trade.
All staff were polite and tidies up well. The electrician and I decided on common sense placement of lights. He is to return early tomorrow to finish off the Fan and cooker area. I am extremely pleased with my new kitchen and the workers. Thank you very much
Finished wardrobe exactly as illistrated in computer gererated image - Attractive & functional. Work done very quickly & efficiently & obligingly and cleared up afterwards. Very satisfied
Caring fitters who were very helpful, Apart frm one or two minor problems as listed on fitters report - excellent - it looks good.
Very good. Very efficient. On time and finished on time
A very professional and consientious fitter who was very particular to detail. Very pleased with final result
Very good job, well finished. Clean & tidied up! Thanks very much.
hard sell, spending all day in your house until you sign,they
promise everything under the sun and deliver absolutely nothing
customer service non existent.
Over priced crap product you can get better at your local diy store
we have made the mistake of falling for there scams and lies avoid at all costs.
Wish we had a look a at the review sites first but they didn't give us a chance
as it was today to get the offers which we now know are a con and are offered to everyone.
Pleased with all work carride out. Left clean & tidy. Very Good Workers
Goof job, very concientious - pleased with results
My wife and I recently purchased a Kitchen and Bedroom off DM Design and found the quality of work excellent.
The surveyor sat with us and designed our Kitchen and bedroom. He listened exactly to what we wanted and after a few small alterations from us they came and fitted both in 3 days. The workers were courteous and friendly and didn't stop until the job was completely done and we were happy with it.
I have already recommended DM Design to several friends as the quality and finish of their work has definitely added more value to our house price than the cost of the kitchen and bedroom.
We are delighted with our new kitchen & the quality of the units. Leslie has done a wonderful job of the fitting & has been a pleasure to have in the house. He has worked non stop the whole time here, he has never stopped, even to have a cup of coffee, any reccomendations we will be making to friends & neighbours will be largley due to leslie & the way he has worked, the units will speak for themselves, but we would like a door fitted to the empty space next to the cooker.
Dm Design came and fitted our new kitchen and a new on suite bathroom and I was happy with the job. I and my husband selected DM design through a family recommendation and are happy with the outcome and workmanship.
When we had our last kitchen installed we were less than delighted (company will remain nameless) so had apprehensions about this new kitchen. thankfully we were impressed by dm design's fitters and design people. The install was not without complications but all were handled quickly and professionally.
There was damage to one of the unit doors that we noticed after the install that although very minor was something that would have ruined the finished kitchen. I was suitably impressed that this was handled well when I requested it be repaired. They came out promptly and replaced the door without and quibble. Delighted with our en suite bathroom.
Cant knock their workmanship or service and handled issues quickly and well. Would have given 5 stars if not for the door being damaged.
Mrs W S Whitaker
Excellent. Nothing too much trouble, so helpful. Perfect - just what I wanted and more. Thank You I love it!
Had a kitchen installed by DM design and I can only say that I am truly delighted with my new kitchen.
I have always dreamed of having a dinning kitchen but thought I did not have enough space. The design guy at DM design proposed bringing the kitchen units round at the wall which has two windows. I did not think this was possible as the window ledges are lower than the kitchen tops. Well I war wrong. Not only does my new kitchen look fantastic, absolutely amazing, but I can now wash the dishes whilst enjoying the view of my garden rather than staring at a wall. The price was great/fair and workmanship was professional as I would have expected anyway for what I paid.
Thank you for my dream kitchen. Would most likley recommend to family friends.
Extremly pleased with standard of work, very helpful, skilled proffesionals.
Elma & Alex Noble took advantage of a phonecall promoting a scrappage scheme. Following up phone call in two weeks our kitchen planned and fitted by excellent tradesmen. Very tidy job, and we are delighted with the result.
Very pleased with work, Quick and efficient.
Have done a very good job. Were polite and very clean. I'm very pleased with the job
We are delighted with the design & units. The fitters took a great deal of care and went out of their way to make sure that we were happy & have done an excellent job.
Looks Great! Very impressed with hardworking team & look of final product. Well Done
Worked hard - but quite and busy. Cleaned up after. Good job
Robert was excellent, can recommend him
My vulnerable elderly mother was duped into signing a credit agreement with Barclays. I did not discover in time. The price of the bathroom was £9k and she would end up paying £22.5K. I curtailed the agreement when I found out and she paid the balance. Hard sell tactics were used and her previous bathroom was about five years old and not in need of replacing as it was installed to meet the increasing needs of an elderly person.
The bathroom is of poor quality and workmanship.
Fitters worked very hard and did a really good job. Well done!
Fitters are very good workers & very friendly. Never stopped work all day
The young men were very pleasant and very good workers very pleased with their work.
We are satisfied with the fitters work
Very happy with the work and Nick and Gary.
A very good job, well done and no mess. Congratulations to the workers. Thanks
Work carried out in a professional manner and both tradesmen (fitter and plasterer) had a very pleasant work manner.
I am extremly happy with the wardrobes and the work done. They were both very hard working & charming.
Well fitted. Exceeded my expectations for quality.
Would like to fully commend Robert for his work standard & commitment to compleating the job. Excellent standards of workmanship. A credit to DM Design.
A satisfactory job and good cleanup.
Brilliant job well done good lads
Good quality workmanship. The installers were polite and cleaned up after themselves well. A good neat professional job.
Job well done, Looks great. Workmen very polite & happy workers.
Lovley Job, Lads worked well & Clean.
We are very happy with our new kitchen, the team have worked very hard, a very big thank you to them.
Very Hapy First Class Job.
Do NOT use this company they pick on vulnerable people with their hard selling tactics. My son who has learning difficulties was duped into signing up for a new kitchen which would have cost £8000 to pay for it they sold him a loan from Barclays which meant he would have paid back £21,000 all for a few kitchen units. Luckily I found out about just in time to stop it.
Excellent job, Fast & efficient, Thanks
Very happy with the fitting, Workmen very clean and very good at their job, I would recommend to anybody.
Very Helpful - Looks much better than it did. Kitchen sink is a much better size & when I start using it, I think I will find it much more practical
Delighted with wardrobes. Pleanty storage space. Fitters were very pleasant. Would recommend them anyday.
Completed efficiently. Tidy and to time.
Very happy with the workers at the end and would employ them again as they worked late to finish the job as far as they could.
Everything is first class. Very good workmen.
I have been continuously receiving phone calls from this company looking for a person that hasn't lived here in years. we only moved in last year and have had nothing to do with dm design, yet when they phone, on average 4 times a week, I explain that the person the are looking for is no longer resident. I didn't even know who it was that was constantly calling as whenever I ask who it is they hang up the phone, if you do 1471 it gave me a mobile number which I left a message on asking not to contact me again. today I got another call and it was only then I got the number for this awful company and only to inform me that they do not take incoming calls and to contact the website. horrible company- wouldn't touch them with a barge pole.
Very happy with all the work done.
Excellent job, couldn’t fault the work done.
The workers has been very nice gentlemen. As well as hardworking.
Extremely happy proffesional and friendly. Tidies up behind them. Job well done
Very pleased with job. Kitchen looks great. Good bunch of lads fitters. Worked hard the whole day. Job well done.
My mother was called too say she had been entered into a draw and if her name came out she would win money of a kitchen. Needless to say she got the call next day to say she had won £800 of a kitchen and arranged for a salesman to come out. The salesman came out today, appointment was for 3 pm but he appeared at 12.30! And stayed till 4 pm. My parents just wanted kitchen doors replaced and new worktops, 7'doors and a new set of draws. The total length of the worktops would be 5 meters at most, they were quoted £3500!!! This was the final price, the salesman said it was to be paid at £80 per month I asked him how long 120 months !!!! My parents are 81 and 77 they didn't go ahead with interference as the salesman said from family !!!! Why do you at DM Design pray on people ????
As you will see I have rated 1 star as it won't let me rate none.
We have received a good workmanship and very helpful co-operation throughout.
Very quick & efficiently fitted. Pleasant, friendly workmen. Thanks
The two fitters have done an excellent job & the new kitchen looks perfect. I am very impressed by their work.
Very good job. I am very pleased
Very nice to how it was. Lovley finish to everything
The workmen were very professional and tidied up when finished. I would recommend them to anyone
Very happy with my bedroom. The same man who did my last bedroom, he is an excellent worker.
Rate DMDesigns. - incompetent. They are refusing to put right a kitchen which was badly designed by their staff.
some has been put right but other things need doing
To start work on a kitchen it was ridiculous to arrive at noon
started in January but I hav e today learned they are not going to put it right,
Workmen very good & polite. Cleaned up after themselves. Units are excellent & make the bedroom seem much larger.
A very good job carried out by two very pleasant fitters. A very happy customer
A very good job done well pleased Thank You
Good job well done. Very amerable fitter
We were very pleased with the hard work and professionalism of the installers, and with the quality of the finished product. Congratulations to all those involved.
Very happy with finish. Install team very polite and efficient.
I was very pleased with the whole instalation. They tidied up well afterwards.
Both of the workmen were tidily dressed and very polite. Work well together very efficiently and cleaned up aftern the,selves.
Impressed by task focus & project finish. Fitters helpful & polite. Job finished to personal requirements
Totally happy with installation of kitchen and with fitting team.
Very satisfied. Nick & Gary were very hardworking and friendly. Kitchen looks wonderful. Thank You
Everything satisfactory. Job well done
Work efficiantly & speedily. Carried out to my satisfaction.
A job "well Done" The 2 people were very efficient, and well mannered. Thank You
All the fitters were very polite and did a brilliant job, which really impressed me. A job VERY well done.
I had my kitchen designed and fit by this company a few years ago, and now when I have an issue because of their poor design, they don't want to know. Basically they put my oven right next to the fridge. At the time I questioned it, but was told it was fine. There is no insulation between the two appliances, but more worryingly, there is basically a 5mm gap between the oven door and the fridge door, and now the fridge door is starting to blister. After contacting DM Design for help, I was fobbed off basically saying it's not their fault and I would have to pay £175 for a new door. I would never have anything from this company again.
The fitter was very clean and tidy and left everythign very clean. I was very pleased with his work.
True professionals. I'm very pleased with their skills, attitude to their work & expertise. Thank you Sandor & Gary
Good bunch of hardworking lads, a pleasure to have here.
I can only agree totally with the comments of Mrs Browne (Nov 2013). Do not have anything to do with this company. They use high pressure/bullying sales techniques aimed at the elderly and if you do arrange for a home visit the situation gets even worse. They act like the former discredited double glazing salesmen. The discounts are not real and the salespeople are just not nice people. I have rung several times but no apology has been forth coming. They told me that I would not be contacted again and I since have been 'cold called' at least 6 times. Do not deal with this firm !!!
9th January we purchased a part kitchen from dm design' 8.30am the fitters arrived promptly politely asked us to call thecompany and pay £8000 before they could proceed with the work. Having done this they commenced work and worked nonstop all day without lunch even asking us if they could work on untill 7.30pm so they wouldnt be inconveniencing us for a fullday the next day.
Unfortunately at 3pm another person appeared named James Marshall saying he was the electrician and I had a problem saying that I owed him£70 for whatever when I explained to him that I had already payed £8000 for the work to be done his exact words were I do not work for dm design I am self employed. I rang the company and they said he does work for the company and they would cdovwer the£70 he agreed this would be OK and did the job.
Later at 5pm he approached me again saying that the house was dangerous as it needed an earth prong and if I did not get my supplier he would not sign the job off and gave me an hour saying he would leave at 6pm.
I rang eon and it took me exactly an hour to speak to 9 different people to be told they could not do as there was no such thing. By the way I am 80 years of age. Severely disabled and in a panic. He carried on bullying me saying he was going on holiday in 2 days time but he would come back on the next day saying that it would cost me £200 cash for the deisel as he lived in Manchester.
The kitchen appears to be fine. The next day I contacted a local electrician who put an earthed in in ten minutes cost .£20 so if you are elderly beware of this "electrician"
Had a bathroom installed by DM design around 5 years ago and had nothing but problems with it.
Firstly when they were in the process of installing the plasterer somehow managed to smash the wash hand basin.
A couple of days after installation water was visibly leaking through my kitchen ceiling (below the bathroom), turned out the installers (joiners not plumbers) had failed to connect the overflow from the bath.
A couple of weeks later and the problems continued, more leaks in the kitchen ceiling, this time because they failed to seal the side of the bath so water was dripping down the side panel by the side of floor and through the floor boards beneath.
Then around another week later the Shower tripped the fuse box, had to wait a week for the shower manufacturer to come and inspect the unit, turned out that DM design who were supposed to have renewed all the electric cables had simply swapped out the fuse and wire for the old shower which was much less powerful and very old, and used that with the new shower, neither the wire or the fuse were actually safe to be used with the new shower, another visit from an "electrician" from DM Design, who decided that he couldn't be bothered doing a proper fix and simply swapped over the cable and fuse for our electric oven with that for the shower, and you guessed it, the next day the oven blew the fuse box, another call out from their "electrician" and it seemed that hopefully it would be an end to our troubles with these cowboys.
A couple of years later the shower which DM Design had claimed to have a 5 year guarantee stopped working, having already been told by the Triton engineer who inspected their bodged installation that this was absolute nonsense was left having to purchase a new shower and pay for an electrician to install it..
Then around a year later suddenly the toilet flush stopped working properly, which through choice and peace of mind chose to use a professional plumber rather than call on DM Design for the item failing within it's "10 year warranty". It turned out when the flush unit had been installed, the joiners that had installed it actually broke the fixing point, now a respectable tradesman would have got another brand new unit and installed it properly, but