DM Design Bedrooms Ltd.

Had a bathroom installed by DM design around 5 years ago and had nothing but problems with it. Firstly when they were in the process of installing the plasterer somehow managed to smash the wash hand basin. A couple of days after installation water was visibly leaking through my kitchen ceiling (below the bathroom), turned out the installers (joiners not plumbers) had failed to connect the overflow from the bath. A couple of weeks later and the problems continued, more leaks in the kitchen ceiling, this time because they failed to seal the side of the bath so water was dripping down the side panel by the side of floor and through the floor boards beneath. Then around another week later the Shower tripped the fuse box, had to wait a week for the shower manufacturer to come and inspect the unit, turned out that DM design who were supposed to have renewed all the electric cables had simply swapped out the fuse and wire for the old shower which was much less powerful and very old, and used that with the new shower, neither the wire or the fuse were actually safe to be used with the new shower, another visit from an "electrician" from DM Design, who decided that he couldn't be bothered doing a proper fix and simply swapped over the cable and fuse for our electric oven with that for the shower, and you guessed it, the next day the oven blew the fuse box, another call out from their "electrician" and it seemed that hopefully it would be an end to our troubles with these cowboys. A couple of years later the shower which DM Design had claimed to have a 5 year guarantee stopped working, having already been told by the Triton engineer who inspected their bodged installation that this was absolute nonsense was left having to purchase a new shower and pay for an electrician to install it.. Then around a year later suddenly the toilet flush stopped working properly, which through choice and peace of mind chose to use a professional plumber rather than call on DM Design for the item failing within it's "10 year warranty". It turned out when the flush unit had been installed, the joiners that had installed it actually broke the fixing point, now a respectable tradesman would have got another brand new unit and installed it properly, but these guys from DM Design bodged together some incorrect sized pipes which should not have been used for a toilet cistern, and sealed the broken flush unit with a ton of silicon to hold it in place. After the initial series of problems I had wrote a considerably long written complaint to the company director, never heard a thing from them, not even an apology, and they still have the cheek to cold call every now and again offering a "discount voucher" for a new kitchen installation. Put simply, avoid at all costs, reading more recent reviews it is very clear that this company has no intentions of ever being anything other than cowboys!