Do not even give this man the time of day. I paid up front for a job. Got nothing but excuses and lies. Won't even acknowledge emails or messages. Cheap inferior product and no invoice or guarantee given.
Use someone else. I gave 1 star because it wasn't possible to give zero.
I have given Image Property Services 1 star and that is purely because they cleaned up after they did the job. Please do no use this firm. Don't get me wrong Paul comes across as a real nice fella but honestly do not use this firm. The double glazing they put in my home is rubbish. When its windy the windows whistle and the wind howls through them - so much so you have to turn the television up. All the sealant has come away from the round the windows. The front door - OMG - we have already had to get another firm out the try to sort the frame out as it was leaking and the wind was howling. The guy from the other firm showed me the state of the door front door frame and it hadn't even been secured in. I have asked for a guarantee and a receipt and I haven't been given one. I have written, tried to phone and emailed but I have had no reply. To be honest I think now that even if they cam back I wouldn't have them back in my house. Like I said, Paul comes across as a really nice guy but his customer after-care and the standard of his work is absolute rubbish.
This company is a total fraud. They should not be allowed near any building work. They say they can do anything and then have a go at it. When they fail they disappear and keep your money. DO NOT USE!!
Do not use these clowns under any circumstances. They are not time served. They have no clue what they are doing and will take your money before they leave you with unsafe work which you will have to replace.
Contact Graham Blount at trading standards if you wish to know more.
AVOID LIKE THE PLAGUE
Paul is a very nice man who did some work for us following a leak. The Insurance company assessor was at the property when Paul arrived. She spoke to Paul and asked him if he wanted the job. What should have taken a couple of weeks turned into 3 months!! The work was of a very poor standard. The kitchen taps had to be replaced in the first 2 weeks as they ran constantly. The oven blew up and had to be replaced! We have had to replace the laminate flooring as it was put down after the units were fitted and 'shrunk' at the edges.
Paul and his team also fitted a fibreglass roof to the garage which was given a 30 year guarantee. After 3 years of constant leaking and repair the garage and utility room beams have to be replaced because of the wet. Paul is very elusive when it comes to trying to get hold of him. He never answers his phone or replies to text messages.
Be WARNED:
This individual, Mr Paul Phillips on mybuilder.com under the name of Image Property services
comes over as honest and trust worthy.
After having personal experience with him I now know that he is a twisted little man with no back bone or dignity. Emulating a form of a parasitic cancer, sucking the life force from any thin that he gets near.
I could go on . I,ve got copies of texts, paper work texts all requesting my money, for work done.
In the interest of any one contemplating using his services , check him out and be warned, PLEASE STAY AWAY FROM THIS LOW LIFE SHARLITON.
Electrolaze_electricians@hotmail.co.uk
I have also been conned by this man. Can anyone who has had the misfortune of dealing with Paul Phillips please contact me
davidsmall1988@outlook.com
I WILL get your money back for you.
Silly man messed with the wrong person.
About time he payed!
A pure con artist seems like a lovely person but doesn't pay his workers sub contractors coming to my door expecting payment after he hasn't paid them if I could give minus stars I would, this company is a joke
Have to agreed entirely with previous customer. I paid Paul Phillips £100 deposit in April 2015 for a job which I cancelled because he did not turn up when stated and did not come back to me with alternative dates. I am STILL waiting for the return of my deposit. I have taken this to the small claims and a warrant issued. I am STILL waiting. I do not consider this a good business practice. I am on a senior pension and certainly cannot afford to be out of pocket. It is causing me so much upset and strain.
Hi , Paul was to introduce me to his client s hence he was provide ing me with a service so legally, I believe I was his customer. I was also asked by paul to partially rewire a kitchen for his customer, two very nice people. I was also asked to come back and correct a wiring fault when they drilled through a cooker cable too . That was September I've still not been paid. A penny. Full of dishonest excuses and now blanks my calls. I DO NOT TRUST this mans actions.
I found Mr Paul Phillips on mybuilder.com under the name of Image Property services He came out to give me a quote for repairing the ridge tiles on my roof and also replacing my 2 external back doors. We agreed a price I paid a deposit he came out and dropped off 2 lads to do the jobs and a couple of other little jobs I had asked him to do.That time it was ok there was a couple of issues which were resolved. The work was satisfactory. I then asked him to do another job for me replacing my interior back door and fit a new cat flap I paid him £50 deposit. This was back in 20th JUne 2016 ,I kept sending him texts throughout July asking when he could fit the door, he sent me a photo of a second hand door I said yes that's ok and that is where I kept on sending him texts with days when I was off for him to fit it I made arrangements for other people to be in waiting for him on the 22nd July and that's when he said his mother was ill in hospital in Middlesbrough and he couldn't make it and I was in Italy on Holiday. I had called him the day before I went away and spoke to him it sounded as though his mother wasn't going to make it. So I left it until I came back home in 3rd AUgust. I have sent him texts on the 11th/20th and the 31st August asking him what's going on and can he please contact me. Still no reply from him Now I have asked for a refund because I have noticed on here he has actually been doing jobs for other people for example on the 3rd august when I returned from my holidays. So he is obviously ignoring me now. But I am going to track him down and confront him for my money back. I know on google maps his business is run from his home address and is on Brackenfield road in Framwell Gate moor in Durham DH1 5HX, You hear of builders who do this to people and think they can get away with it, well I worked bloody hard for my money and want it back, he's picked on the wrong one to do this to. It makes me wonder if his mother was actually ill at all.
Image supplied and fitted my new fence.
Excellent service and many thanks to the workforce.
Upvc conservatory supplied and fitted.
We are thrilled with the end result. Clean tidy and efficient.
Would certainly use again.
Total con artist. Owes me £2500. Avoid like the plague. Dishonest trader.
New upvc conservatory supplied and built. really thrilled with the end result.
The above reviews are the opinions of the individuals submitting them and not necessarily a true reflection of the performance of this business. We therefore disclaim all liability and responsibility arising from any reliance placed on them.
