Privett Windows Ltd

We ordered 10 windows, only the downstairs windows were surveyed from outside. We had to chase the drawings to approve the windows. Having made a couple of amendments, the revised drawings eventually arrived, with the wrong dimensions on them. On the installation date 7 windows arrived, 3 had gone missing and nobody knew where. 2 of the missing windows were found but 1 was too big. This window and the remaining missing window were re-made. 1 of them was and still is too big. Apparently our lintel is in the wrong place. Most of the windows have knocks in the frames, several let light through between the frames. virtually none of the windows are properly sealed against the weather. Despite numerous email and telephone conversations the director at no time took our complaints seriously. The company and it's staff were extremely rude and deceitful. Despite paying in full we still have no FENSA certificate or guarantee, 6 months on. I only rate this company with 1 star because no stars are not available.