Britannia Windows

ABSOLUTELY AVOID AT ALL COSTS!!!!! Had an internal patio door installed. Over a period of a few months the door would no longer close and lock, the outer frame had buckled, and the door had dropped from the frame rendering it dangerous. Had to telephone the Brislington Office a few times to get help, no urgency about anything despite informing that the door was nearly off the hinges. An Engineer came and asked me who fitted the door whilst shaking his head. Confirmed that the heavy glass door was nearly off the hinges and dangerous and that it had been fitted very badly. This door could have smashed down and seriously injured someone. The door was made safe and informed me that I would need another visit for the frame to be sorted out... did inform me that I had no chance of having a new one despite the mess it is in. Still waiting for another appointment... obviously no communication from this branch as usual. Wrote to a Senior Management member who fails to reply. Very shoddy workmanship. This is the second time I have had cause for complaint... the first time being the damage caused by fitting the door was corrected by a ‘trainee’ o who was over 50 and who admitted had been in the trade all his life! The damage to the plaster was filled in by hand with polyfilla that they asked me for. A child could have done better. An absolute shocker of a company and should be struck off. Regret the day I ever asked for a quote.