DG Solutions (South East) Ltd

I cannot possibly recommend this company. They are a nightmare. Things started well with the initial sales visit – very helpful and informative. However, the wrong door was ordered as the size couldn’t possibly fit (at least they realised this before delivery), they overcommitted and outright lied on various occasions about various things throughout the whole process. The actual windows look like a good product (not manufactured by them) but spoilt by very poor workmanship, around both the windows and door (we were promised on at least 2 occasions that everything would be perfect, as it was before they started), which did not live up to what was clearly promised. To add to that, the installers did not clean up properly after themselves at all. Having been promised that we should not pay anything until we were sure that we were satisfied, we were called for payment literally within a minute or two of the installers leaving (and, even though there was still work to be done!), and they would not listen to what we had to say about that (we stupidly paid). On top of that we were continuously hassled by ongoing sales pitches for further products/work and they would not take no for an answer. There was a pattern of poor communication within the company, with information from previous discussions not being passed on properly, only the very basics if at all. I am not in the habit of writing bad reviews, but I've made an exception here. Avoid at all costs! One additional thing - I've just checked their website and they only show 5* reviews. Further dishonesty I think.