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About DG Solutions (South East) Ltd

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February 2016
Installation of new patio doors - When removing my patio doors for replacement, the fitter loosened the frame without removing the door or the glass. The doors subsequently fell and crashed into my garden destroying 2 items of my garden furniture. Originally I was only concerned about 1 of those items which was the cheaper item, my grandchildrens garden slide, and only 20% of the true value of all the damage but DG solutions have ignored all of my emails, my phone calls and my recorded letters of which I have the proof of delivery for the letters Mr Richard Baker. I am now taking legal action for the full value of damage caused plus of course legal costs. This could of been resolved so simply and I could not of been more reasonable with DG Solutions and was even willing to accept compensation for a smaller version slide than the one damaged but this company is disgraceful, I have never known any other company to totally ignore a complaint.

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