Essex Fascias & Windows Ltd.

Used Essex Fascia’s and Windows to build a new porch, replace my facias, guttering and lay a block paved drive. To sum this company up in the few words I have available, I found them to be unreliable, unorganised, untrustworthy with a lot of their work being below an acceptable standard. My list of issues is far to long for this review but as examples, they thought it was acceptable to fill a cavity wall up with concrete and also bridge the damp course. They damaged various areas of the property and tried to cover the damage up. They used an unqualified person to deal with my electrics leaving them in a dangerous state and us without lights downstairs for 5 days and failed to return to fix the problem or make it safe so left me to foot the bill to get it sorted. They did not dig my porch foundations to the correct depth as agreed on the drawings, then just filled it full of hard core and not concreate and they would have continued the build had I not spotted it. They had to dig a part of my new drive back up but put it back in a worse state and not with the agreed pattern, and despite several attempts to fix the problem my drive still does not drain properly. Guttering leaked and flowed to wrong way in places with the downpipes screwed up wonky. What made all these issues worse is It took them 8 months to complete a job that was quoted as taking only 6-8 weeks, they missed countless appointments and deadlines and even left us wondering if and when we will ever see them again after they left my property in a mess and a half-finished state with no work being done for nearly 4 months. When they did turn up they would often only stay for a few hours saying they run out of materials or did not have the right stuff then disappear for days on end. I found they will do things their way regardless of what you agreed, so in the end we had to make compromises. The job is now complete and a lot of the issues got sorted eventually but these are only what I spotted and they left me wondering what they got up to while I was not watching them. As for the outstanding bits I will be getting them done myself as I do not want them anywhere near my property again