Bon Accord Glass Ltd.

We contracted with Bon Accord Glass to add an extension onto our home. The initial planning stage went fairly well and we negotiated a fairly keen fixed price (though we knew we were paying a premier for the full project managed service but since we are time poor at the moment we were ok with that). Overall dissatisfied with the whole process. We spotted during the build process some fairly sloppy mistakes (insulation being missed from some areas for example). They corrected what we identified as errors but given we were not present at every stage of the build we don’t know what else has been over looked. Our window sil has been replace twice and is now acceptable but by no means great. We have had a leak which they blamed on the existing house rather than the extension (house is 5 years old and we never had any leaks before the extension was added). They also unexpectedly invoiced us an additional £3,000 for digging deeper than expected foundations which we are disputing at the moment. Overall a dissatisfied customer and stressed customer who paid a premier for a fully project managed, high quality finish extension. We have a room now that we use a lot and is ok, but overall wouldn’t recommend Bon Accord Glass.