Bon Accord Glass Ltd.

We got 5 windows & 1 door installed end August 2014 - job was finally completed Feb 2015 due to our main window in living room having to be rejected more than 7 times with their glass supplier, not to mention the inconvenience of having the window installed twice & scratches found once installed. Give Bon accord their due they did try their best to resolve the problem, but the lack of response on the progress & constant chasing by email,letter and phone was very stressful. as waiting almost 6 months was ridiculous. We were told that as we had a large window ( which I wouldn't have said ours was that big!!) scratches & flaws could appear so would warn anyone that if their main window is large to be prepared for a long installation! We had asked for compensation due to the inconvenience, but our two requests were ignored & they obviously thought our request was not justified!