John Houlihan t/a Highgrove Windows

In connection to the deposit paid for the windows in Sept 2012 and cancelled this order within four days only to know about Mr Houlihan. I went to the business address which is actually his home. There does not seem to be any signs of commercial activity going on - apart from swindling, running and hiding from customers and call police for protection. Have arrived after about 8.in the morning yesterday the 10th April 2013 My intention was to talk to Mr Houlihan. Had taken a private taxi with a driver as i thought it shall be good to have some one to witness what happens. It was quite. Knocked the door. The main door has a moulded pattern glass designed in such a way that one cannot see clearly inside. I felt some movement and someone walked passed this door into the reception room . The reception room has clear glass windows. As soon as i realised it is John i waved at him- he looked straight without much expression and did not respond. He walked quickly to his room again with his back to me - i clicked a picture. I went around the house and kept knocking the door and windows every now and then. Noticed that he has been checking road map on google on his monitor. Felt Sorry for next victim. By the time his two sons had woken up. The older one tried to take my picture on his i phone. John emerged with i phone and started calling. Whenever i tried to take his picture he ran, ducked . As i realised this is not going anywhere - i was prepared for the police. When the police arrived i showed the invoice , the cad number from action fraud etc and said i am personally here to plea if i can get my money back and if they can help ? They mentioned it is a civil matter and they cant get involved as i am already pursuing all possible ways and that i need to go to the claims court. I asked if they can pursue that he should talk to me as an obligation from a business provider to the customer. They said they cant. Later they asked if i threatened him with anything , i said the only thing i said when John closed his windows was to say "Be a man and come out to talk to me " That was the end of the drama when they asked me to leave - another successful day to Mr John Houlihan. Should any of you wish to use any of this material in the interest of the victims please feel free to use them .