Inverclyde Windows and Doors Ltd.

If I was rating just the quality of the windows and doors then I’d have given 5 stars as they were fitted on time, look great and overall, the fitting went well. They appear to be of a very high quality. I am very happy with them. Where the company have let themselves down in a big way is their after sales service. For this, I’d rate 2 stars. On fitting a few windows, render was damaged. They initially attempted to fix this (as they are contractually bound to do) with little better than wet sand that collapsed and left gaping holes in my walls. One was so bad, I could put my finger through to the inside of the house. I had to make a quick temporary fix until they came back to do a proper job. One member of staff seen it and said he’d mark it as urgent and I’d need a builder to sort it. I heard nothing more. I chased the company up again and still nothing, months later. They have shown no care in the fact they left my house open to the elements which is pretty poor service indeed. This is not something I should have had to fix myself.