Have had products from Brackenwood before and been very pleased. However, on this occasion we didn't buy from Brackenwood for the following reason: salesperson gave us the details of windows and doors on offer and the price for providing and fitting. We felt a little pressurized to purchase, as given a % discount which only applied if we signed on the day. The salesperson was cross that he was the first to quote and we explained we would rather get other quotes before signing on the dotted line! He said that his team should have asked if we had got quotes already and ensured he was the last company to give quotes. After several attempts to entice us to sign and us saying we wanted to wait to compare to other quotes, the salesperson gathered his bits together with speed and mad a hasty exit, not even saying goodbye. It was just like a child throwing their teddy from the cot. Was very shocked at the childish behaviour of the rep! After this experience would definitely not recommend, but would advise you to look to your more local, personal builders/fitters.