Shopped around before deciding to go with Brackenwood. Bearing in mind its not something you do often, so worth checking out what is out there. I liked the showroom which enabled me to keep going in to make sure the windows and doors suited my needs (I am local so easy to do)I also asked the salesman to bring a window for me to look at in my home, which he did. I was worried I may be put under pressure to buy but no quote was given on the day, that arrived in the post a few days later. It was entirely up to me to except the quote or not. I must admit I did manage to squeeze a few more pounds off the price but I like a bargain. The fitters were great, a couple of nice guys turned up on time and worked hard all day. I was really happy that I didn't have to follow them around with the hoover all day as they covered everything before starting work and had dust sheets placed on the stairs, landing hall and any room they would need to walk through. Very happy with the end results, not something I thought I would say, as a window is a window. My old windows were 20 or so years old so the difference it has made is actually quite surprising. Really glad I done a bit of groundwork before buying. After fitting I have had to contact the service department for a minor fault and that was dealt with quickly. Lets hope they are like this a few years down the line should I have any other problems. I paid only a few pounds more than some of the other smaller companies quoted but to be quite honest that was money well spent to have peace of mind that the Windows are backed up with a guarantee that is hopefuly worth more than the paper its written on. Would I recommend, yes I definitely would.