Display:
Phone
Tablet
Small Desktop
Large Desktop
Best Local Company Award Winner
The Home Design Group is rated outstanding!

The Home Design Group

4.9/5 Stars - 433 reviews

Units 4-6, Nella House, 96 Dargan Crescent, Belfast, BT3 9JP.
/TheHDG
https://thehomedesigngroup.co.uk/
info@thehomedesigngroup.co.uk
028 9077 2077
426 Positive Reviews
7 Negative Reviews
Enquire

Please enter your details and
we’ll get in touch ASAP.


Tell us about a review for The Home Design Group

Your details        This will not be published or disclosed to any other party.

Write a review for The Home Design Group

You can post a review for this business here. Please note that all reviews are subject to moderation before publication and confirmation that you are a genuine customer.

Drop Files here to upload or click to select.
Include a copy of proof of purchase so that we can verify your review.
Your details will NOT be used for marketing purposes or sent to any third party.
For further infomation on how we store and use your data and your rights in relation to your data, please see our Privacy Policy
By submitting this form, you are agreeing that you have read and understand our Terms and Conditions.

Reviews (433)
News, Offers & Showcase
About

About The Home Design Group

Owing to our 50+ years of industry experience, we understand quality products when we see them. For this reason, all our products meet our exceptionally high quality standards. That means when you buy from us, you buy custom products that are quality approved. But above all, when you choose The Home Design Group for your home renovations and interior solutions, you can be certain that whatever ideas you dream up for your home, we can bring them to life and make them a reality.

Sorry there are no posts yet.
December 2021
Be extrememly cautious I purchased my door from this company on the 29th March at the time was advised all the work would be undertaken by this company (removal of porch, fitting of new door and tidying up surround) and this would be a two day job. Work began on the 18th August; workmen left shards of glass on porch and didn’t return the next day to tidy. Door was fitted on the 20th August and remained without glass panels for 7 weeks as company told workmen to fit the door known glass panels weren’t ready. Throughout this time there was scaffolding left up side of the house for weeks, exposed electrical cables and door not locking. Safety of my home compromised for 7 weeks as there was pieces of cardboard were glass should have been. During this time builders saying they would be there and then not showing up to complete the job. Finally sent email of complaint on the 4th October, company were apologetic and assured me work would be completed. To date this still not completed as outside trim has been fitted with clear silicone and now awaiting this to be redone with green silicone. Lots of hassle, chasing builders & company & taken time off work for no one to arrive. I received response to my complaint alongside the details of another individuals account. In complaint response they advised I could have £250 off more products I wouldn’t let this company come and do work in my home for free; work has been such a hassle and dangerous. What was to be a two day job has taken 4 months and repeated emails & chasing up. The front of my home was a state for weeks be extremely cautious of using this company.

Company Response

Hi Nuala thank you for taking the time to write this review. After reading this review, we have fully investigated this matter and feel your review is not only not factual its also unfair for all we did for you. When we initiated the building works your porch roof internally was completely rotten and falling to pieces, we could not complete any of our work until this was repaired as it was unsafe and beyond repair. Our building contractor undertook this additional work and completely replaced this at cost price to you. This would have been something you would have been totally liable for but we did everything for you to ensure you did not have huge additional costs. This took time as we needed to get additional materials ordered in, but once they were available, they completed the work immediately. As a company this was never an ideal situation but with the unforeseen condition of your roof internally we went above and beyond to rectify this condition and leave you with a porch roof that was safe. This roof potentially would have caused injury to you or damage to your property if our contractor had not uncovered this underlying damage.

Report this posting

If you think this posting is a hoax, malicious, or unfair please report it for investigation

Click here to see more reviews for The Home Design Group

The above reviews are the opinions of the individuals submitting them and not necessarily a true reflection of the performance of this business. We therefore disclaim all liability and responsibility arising from any reliance placed on them.

')

We monitor the performance of over 15,000 home improvement businesses to make sure customers like you can buy with confidence.

We can help you find the best quote for your project, or you can submit your best quote to us and we'll use our buying power to get you a guaranteed trade discount.

But it doesn't stop there because we’ll also protect your deposit and monitor the work carried out by your chosen contractor.

All for FREE!

We're Trading Standards approved too, so buy through us and you really can buy with confidence!




Loading...