Britelite Windows

Hi, initialy everything seemed to go well I had all my windows and doors replaced. A couple of times the fitters were called away to help other fitters on other sites, wasting about 5 hours. Their use of dust sheets was a waste of time as they left a lot of mess to clear up, and they also trashed my plants in the front garden. Their workmanship and attention to detail was not good, I am still finding missing screws and ones that do not actualy grip anything and just keep turning. The door fitting is a bit of hit and miss as some barely catch and others fit a bit to tight, which is going to be my next complaint. One fitter on a return visit to fix a problem window was quite dismissive when I tried to explain that a mechanism was slightly off and was only loosely held in place by one screw. I tried to tell him that the other screws did not actually grip anything, but he dismissed me saying he would sort it. when he finished he said goodby and was out the door before I could check his work. He put in two screws one still missing and the others still not gripping anything, but a least the window could be opened and shut. In general they left brick debris in all the fittings that I had to clean out. Whilst removing the patio doors they smashed the glass out all over the garden, I was still picking up glass shards for days, I will probably find more in the future I am sure. They use wide plstic trim around the fittings which I am sure are hiding a multitude of sins, the original double glazing did not have all this trim nonsense. when I went to put a dish/bowl back on the window ledge by the front door their trim was so wide the window sill was now two steps and the bowl would not fit. The window sill was reduced in depth by almost half. As I have said before its all about attension to detail, keeping damage to an absolute minimum, cleaning up properly and taking time to inspect every door and window with the customer making a snag list for sorting later. I wish I could have gone to their showroom, seen their work and asked a lot of questions. As for recommendations if you have a car (I do not) see various showrooms of different companies and ask lots of questions and watch them like a hawk on the install.