This company is best avoided. We bought a black composite door five years ago with a 10 year guarantee. We just reported the black coating coming off showing the white base along with a faulty handle and were told our ten year guarantee was actually only five!!! They produced a worksheet with tiny print on the back, amongst this being a notification that there was a 5 year guarantee on the door!!! No mention of the promised and highly advertised 10 year guarantee. We never received a copy of that sheet at the time, it was just produced from thin air. We thought this was a good trustworthy company but that has been a very expensive error!
They left some rubbish, damaged my house, nicked some of my tools and left the place in a bit of a state. The windows they put in however were well fitted and secure.
Edit - 6 months later and the window they put in the loft wasn't fitted properly, leaked all over my house, ruined the bedroom ceiling and the installation manager Jeff Carr suggested I 'help a little bit' by going to find some new paper for the ceiling so he didn't have to. What?!
Not a single apology.
We recentley had a front door fitted, along with two side windows. We have to say the fitting staff were prompt and on time. The sales and office staff were excellent to say the least (wish they worked for me)
We recently had new windows and doors installed to our whole house. The fitters were pleasant, polite and worked efficiently. They were punctual and cleared up after themselves. The workmanship is very good and it looks neat and uniform. A job well done.
I HAD A FRONT DOOR AND FRENCH DOORS FITTED EARLIER THIS YEAR. THE WORKMEN WERE VERY PROFESSIONAL, COURTEOUS, AND PUNCTUAL.
THE WORKMANSHIP WAS EXCELLENT AND THE WORK AREA LEFT CLEAN AND TIDY. WOULD DEFINATELY RECOMMEND VULCAN WINDOWS TO OTHERS.
Full replacement of all windows and doors. We found the workmanship of the men was outstanding. They turned up every day at the time they specified, their work ethic was superb and the results are stunning. The company from our initial contact at their showroom to the representative visiting our home was brilliant. He made us aware of aspects of our requests that we hadn't thought of. He suggested replacing our back bay window with French doors, something we had always wanted, but thought would be too expensive. We went for the French doors, and they look wonderful and have changed our lounge completely. We would recomend Vulcan windows to anyone thinking of having new double glazing.
This company fitted a porch for us. From the initial chat with the salesman, through the visit by the very thorough surveyor, to the installation of the porch itself we couldn't have had better service. They couldn't have been more helpful, ensuring that we received the product we required.
The installation team were hardworking and made sure the foundations were accurate to the 'nth' degree which made the porch installation go very smoothly. We are over the moon with the result and would recommend this business.
The above reviews are the opinions of the individuals submitting them and not necessarily a true reflection of the performance of this business. We therefore disclaim all liability and responsibility arising from any reliance placed on them.