Very good customer service and quality of product. 10/10 installation really neat and tidy, will recommend
Really happy with the purchase, service, installation from Norscot. Norscot was recommended to me from a friend who recently used the company, happy they did, as I would now be more than happy to make recommendations
I have always been happy with the quality of Norscots products and the fitters have been friendly ,good at what they do ,and have left the house clean and tidy after they have completed the work
Norscot were excellent. Mr Sutherland took time and explained and advised me. Fitter who did the job also did an excellent job.
As the works were carried out while the property was being extensively refurbished, only a wind and watertight fit was undertaken with the internal decoration being carried out as part of the major work.
Excellent installation - really pleased.
Excellent installation by very competent professionals. Very tidy working, great attention to detail and worked at a consistent, steady pace.
Very high standard of service throughout.
Very experienced fitter finishing to interior and exterior to a very high standard
Norscot ltd did a brilliant job, my patio door looks fantastic and works like a dream.
From the initial enquiry to the completion of the work, every contact with Norscot was positive and helpful, with no hint of overpowering sales tactics. Davy Forbes the installer made what we expected to be a stressful and disruptive process an enjoyable experience. He was worth every cup of tea. He was to our eyes a skilled craftsman who took obvious pride in his work. He worked in a tidy, orderly manner and very willing to explain what was happening at every stage of the work.
The installers were courteous and efficient. I was pleased with the standard of workmanship on the internal facings & sills.
All round excellent team from very helpful office staff through to first class experienced fitter for perfect results
Installation team arrived in time and were quick and efficient in their installation with minimum disruption to ourselves.
I am delighted with replacement door and windows and would like to complement the fitter on an excellent job and he was also a very tidy worker.
The installed windows are of high quality and the fitter was very professional, pleasant and efficient. He cleared up all the debris and used his owner vacuum cleaner to clear the remainder away and made sure the entrance way from the outside was clean as well. All dealings with Valerie Grant and the company were also efficient and professional. I am very pleased with the windows and will use the company again for other window replacements.
Scratched pane replaced without quibble. Excellent service.
The work was carried out in a very professional way by a competent fitter to our complete satisfaction. I have previously worked for a double glazing firm prior to retirement and I know about fitting doors and windows so believe I am a fair judge of competence. This was done well.
The operation could not have gone better, from measuring up through to tidying up. All completed in the time stated. It was not easy, as the work had to be fitted in around almost full-time occupation, but the fitter was very patient with the occupants, and very professional in his approach. The building itself also proved quite tricky to work to. The finishes could not be faulted. Thank you for an excellent service.
A very positive experience from start to finish with Norscot, sales team very helpful, communications around the fitting time and date were conducted professionally. Very pleased with the product and the standard of installation and finishing.
Lovely to work with, recommend to anyone who asks me.Thanks
Very pleased with the job and would recommend to others.
The work was carried out as per our wishes. We had a slight problem afterwards but they resolved it the same day. Very pleased
company was courteous , honest and professional throughout.
I would recommend this company to anyone as they carried out a professional job to time and cost.
this is the second time we have used norscot and hopefully a third time when we get our conservatory
Excellent service from a professional firm I have used before.
Outstanding work, very professional. very pleased
The men who installed my windows and door were extremely friendly and nothing seemed to be a problem to them. The guys were very tidy and cleaned up each time they finished for the day.
Excellent service at all stages. Norscot staff were courteous, knowledgeable and very helpful. Delighted with the quality of materials and finish. Products provide excellent VFM and greatly enhanced the look, security and comfort of the property. All round excellent investment.
Very happy with Norscot from start to finish. Would highly recommend this company in future to family and friends.
Very pleased in all respects from survey, signing contract to fitting - excellent products, efficient friendly service. Thank you
We were very pleased with the Installation and the lads that carried out the work
The door is amazing and the addition of a side panel lets more light into the hallway,
The Installation was carried out quickly and professionally by a competent installer which we were very happy with
We are extremely pleased with the quality and fitting of our new front door.
Having had all my windows doors and patio doors fitted with norscot I will be happy to use them again in the future and also highly recommend them to family and friends
Excellent service. Friendly and I am very pleased with the work and product provided.
Came when said would,on time and worked well.
Excellent work,as always. The installers work well very professionally and the job is well done.
I was dreading the upheaval caused by replacement of 13 no. windows and 2 no. doors but the fitter was so efficient and speedy that disruption was kept to a minimum. Davy Forbes is to be commended for his workmanship and indeed the whole team at Norscot Windows and Doors were a pleasure to deal with from start to finish.
Installation carried out to a very high standard and fitter very courteous.
The agreed installation date was missed causing inconvenience. The Fitting team carried out the job effectively.
My experience was faultless, from the salesman to the fitters was effortless and with no hassle. Well done.
The fitters were fantastic and the doors look amazing, Very pleased with the service.
A very efficient and effective team of installers completed the job with the minimum of fuss.
All very satisfactory from survey, signing order/paying deposit to fitting/completion- office personnel very polite & helpful indeed and fitters were first class in their work and amicable way towards me. Very pleased with products. I will return! (delay in completing this questionnaire as I wanted just minor joinery work to outside of door completed, which was completed to my total satisfaction on 23rd October)
Iwould recomend this company, their product and their work force to anyone. They were on time, wasted no time, were pleasant and tidied up be as they went .
From the initial enquiry to the completed work, our experience has been great & the product looks terrific & works brilliantly. Thank you!
fitter gave up a Sat to fit door as there was a rush on. he was very good and efficient. there was a problem with one of the pannels so he could not complete on the day. the pannel had to be replaced and the final work completed a week later.
Very pleased with the quality of our new front door and the service we received from start to finish. Would happily use Norscott again.
Great team and a great job very well carried out.
I am very pleased with the quality of the work. The fitters advised me one window was scratched but they assured me the glass would be replaced this was done promptly. Reliable company and efficient staff.
The fitters were friendly and informative and cleared up all debris
The work was completed under difficult conditions (snow!) and I appreciated the hard work done.There were a number of snagging issues - and these were dealt with fairly.The completion has taken a wee bit of time, but I am pleased with the results - except perhaps for the mortar-work, but (a) this was done in extreme cold and (b)is not the specialist expertise of the joiners. The result is adequate, but the bits around the cut-out window will need redoing when the I commission the external work needed to apply for a completion certificate for this part of the work. I am OK with this.
Everyone friendly throughout the process and so professional from start to finish. The installation was easy for us to cope with.The joiner was very skilled and so efficient . He left no mess. The new windows are beautiful and make such a difference to our home. We plan the installation of patio doors in the not too distant future.
Fantastic company service was amazing and the fitter did a wonderful job would definitely recommend Norscot
Nothing was too much trouble. Listened carefully to comments and offered options of finishes round windows some of which had partial tiling in place. Great solutions.
The time from order to installation was less than estimated time. The installers arrived on time, were very efficient, pleasant and had the work completed in a few hours. I would have no hesitation in recommending Norscot Joinery to family and friends.
Very professional in every aspect
Waiting for some defects to be fixed should be completed shortly
All staff dealt with were courteous and very helpful.
Completed with precision and by courteous fitters
I found Norscott to be efficient professional in all their dealings with my installation. I would be happy to recommend them.
A very professional team who carried out an excellent installation
Efficient, on time, clean and tidy workmanship, helpful and another good job done.
Great job. Sorted by the team while I was away. Would always be happy to recommend Norscott. Ian was very kind, thoughtful and helpful in insuring we commissioned what was best for us. A big thank you to the team.
Fantastic service all round from Norscot. From the salesman who didn't try to bamboozle with sales patter or force a sale, just gave facts and prices and was extremely helpful and professional. To the information given as to timescales and kept informed all along. The fitters were extremely professional, friendly, turned up on time, did a fantastic job and tidied everything up. A credit to the company. Delighted with the fit and quality of the windows and doors and the surroundings. They even happily fitted a cat flap in to the door for me. Would thoroughly recommend and would definitely use again. Thank you for a such a seamless, pleasant, and professional job from start to finish. A company highly focused on customer service and quality of work.
The attention from Norscot before installation was exceptional. The workers were helpful, friendly and efficient.
A very professional polite installer. A good job well done.
From my initial inquiry about a new patio door Norscot were brilliant. I went out to Bower to see Michael Dunnett who is so friendly and helpful, nothing I asked was a bother to him, we made changes to what we first asked for and Michael just resent us the info by email, we have had other items from Norscot and again had no problems with other staff, thank you Norscot Team.
Great service , very efficient and courteous by all involved .
Delighted with products & Fitters would recommend them to anyone
From start to finish been very obliging, professional and at the same time friendly. If anyone asked me for a Glazing company would recommend Norscot without any hesitation.
Excellent service from all Norscot staff from start to finish.Delighted with our windows and door. Our fitters James and Kieran did an outstanding job,quick, efficient,hard working and a very high standard of workmanship.Also pleasant,polite,friendly and tidied up after work completed.Would highly recommend Norscot.
Great job,done in a day by David all on his own.Follow up pane by James and Kieran at high speed.Many thanks.
Top quality product, dealt with in a totally professional manner from start to finish, special mention to the fitter, quick, clean tidy and left a beautiful job.
Throughout the process from product selection, technical discussions, site visits and installation - including the snagging (which concerned the replacement of handle screw covers and final adjustment of the French door set), Norscot employees at all levels have been understanding , supportive and helpful.4 of the window units in this installation were not straightforward, as bespoke shaped units had to be manufactured. Installation also had to be fitted around other works going on at the house in the same period. I highly recommend Norscot,they are prepared to take time , discuss and explain and offer solutions .
Ecelent from start to finish.
as a previous satisfied customer i had no hesitation in placing this order with norscot joinery
Delighted with our new windows and doors.The two fitters were efficient ,tidy and pleasant.Would recommend Norscot to anyone thinking of any home improvements.
excellent products and very satisfactory installation,on time and no mess,thankyou very much, regards Edward Atkins
no hassle no drama no problems good job professionally done
Very pleased with the quality of work, professionalism and professional finish.
Pleased with the workmanship and would highly recommend to others.
The service from Norscot Joinery Ltd was first class, we would have no hesitation in recommending this company to others.
Thouroughly recommend Norscot Joinery & their two joiners, James & Kieron
The job was completed in a much quicker time than expected and left just as it was found. The installer was left in the house unattended and a key to lock up at the end of the day and we were completely satisfied with the result. As far as we can see everything is exactly as we asked.
Very pleased with work and very friendly company.
Installation team turned up at agreed time. Professional service at all times.
This is the second time that i have used the company and as always happy with the result
Door was fitted with minimum fuss, a good proffesional job excellent sales team and fitter
Would strongly recommend Norscot Joinery to others - the workmen were very courteous and efficient and work to a very high standard.
Efficient and proffesional approach from all staff involved
Delighted with my doors. Very friendly, hard working, men. Highly recomended.
We found the customer service in the showroom from Iain and his team to be fantastic but were even further impressed by the fitters - a great bunch of lads - very hardworking, tidy and good natured - would recommend them to everyone (and have done!)
Two excellent tradesmen, Donald and Kieren finished our windows to the highest standard and left the work site spotless and office staff were polite and helpful would recommend to anyone.
Very good experience from all at Norscot. Despite challenging weather conditions, the installers carried out the work completely and on time, with minimum of fuss.
The installers were very efficent at installing the door and the shiplap above the door. I am very pleased with the finished result.
Everything was carried out professionally and very pleased with the quality of both the work and the doors. Would definitely use Norscot again.
Very professional and courteous from all contacts with the company
The fitter (Donald) did a fantastic job, new doors look great inside and out
We are absolutely delighted with our new windows and doors.The sales and admin staff at Norscot have been highly attentive, efficient and friendly throughout our dealings. The surveyor clearly did an excellent job, (judging by the lack of problems on fitment).Norscot arranged to start work on exactly the day that I had requested.The fitters were extremely efficient and have done a superb job. The fitment and joinery are of excellent quality. They were here for 3 days, and left everything clean and tidy before they left in the evenings.Their workmanship is of the highest standard, and the product is too.We would not hesitate to recommend Norscot to anyone.
Office Personnel and Fitters were very professional, a pleasant experience
Very happy with the customer service and effectiveness of the provider.
The 2 men installation team were excellent, friendly, clean and polite. Mr Dunnett also supplied honest advice.
Another first-class installation by Donald & Brian. Excellent fitters, punctual, did a very tidy job and left the site looking spotless. Very pleased with their work.
Very prompt and efficient service all round!
This is the second installation we have had and once more we were very pleased with the quality of the product and service received by Norscot
Brilliant job, Brilliant product has improved and enhanced our property beyond all expectations.
We requested the installation to be completed by a specific date and this was achieved.
I was very happy with the service provided by Norscot and would recommend them to others.
It was the usual efficient installation from Norscot
We were extremeley impressed by the helpfulness and professionalism of Norscot fitters.
The fitters were very pleasant, diligent and tidy. They arrived promptly in the mornings and worked very hard all day until it was an appropriate point to finish for the day. They worked solidly and with good spirit through some of the most horrible winter weather, different on each day; hard frost, snow, rain and cold. I am very pleased with the quality of the workmanship and fitted products.
We were completely satisfied with the fitting team and the products supplied. The men were working in snow/sleet and did a very good job.
Installation went ahead earlier than expected and completed within 3 hours. Work completed was of a very high standard.
Very pleased with the quality of the product and the work carried out by the installers.
Was recommended by a friend and the two men that did the work on the door were brilliant.
I would recommend Norscot joinery without any hesitation. I am very grateful for the service I have received.
The four new front windows have been in place for over a week and I am most satisfied by the installation carried out. The improvement in both outlook from the windows and in their performance in terms of appearance, warmth and comfort is significant.
Delighted with the service we receive from Norscot.
Professional approach and high quality products influenced our initial choice of contractor. Work carried out to a high standard - delighted.
Iain was very helpful, happy with the service, one window had to be replace due marks between the panes, this was noticed by the fitter who immediately rectified by ordering a new unit. Excellent service, cheers
Very happy with Norscot service
Good quality product,very satisfied.
Davey, our fitter was excellent and we were very happy with him.
Installer was very friendly and the finish on the windows is fantastic.
It would be extremely difficult to surpass the standards set by this company.
Sales, admin and fitters were all first class
The installers did a very neat job fitting the windows into the Edwardian wooden panelling
Very impressed with the speed of fitting especially as the weather had taken a turn for the worse. Absolutely delighted with my new windows and door.
Thoroughly professional and considerate.
Exceptionally smooth from start to finish. Decided to replace the 25 year old double glazing in our guest house. We live on a very busy main road and the newer glazed units have significantly reduced traffic noise, particularly in the ground floor front bedroom which is laminated. Not only were new units installed but all the wooden surrounds and sills replaced with new wood. We did not compare companies as we were very happy with the price given by Norscot windows which was as quoted. We cannot praise all those we dealt with highly enough for a first class service and highly recommend them to all seeking glazing units.
Doors are beautiful. Installers were all very pleasant.
Very friendly and trustworthy workmen who completed job to an excellent standard in a great timescale.
This was a very smooth professional service from start to finish.
The fitter was courteous and efficient and did a very professional job.
early days but so far satisfied with everything
Fitter David Forbes was 110% service
Delighted with service and finished product.
I am delighted with my new window installation. Norscot are a very professional and I am always impressed by their friendly approach - they keep in touch and are willing to help when and if required. A fab local firm!
Very pleased with the fitting, a couple of very minor issues with the vents were fixed immediately
work done neatly and quickly with no time wasting
work was done in a speedy and clean manner by installers
Absolutely fantastic product Very pleased with everything Installer was very polite and courteous. The house was left in immaculate condition. Happy happy customer
Excellent quality of work and the house and surrounds were left very tidy
I am delighted with the installation. Everything went without a hitch, the joiner was very professional and did a fantastic job. Thanks very much.
Excellent Service All Round
Installers were excellent. Arrived on time despite the distance from Inverness, and always cleared up before they left.
An excellent product, fitted beautifully; an altogether superb job. The windows have made a huge difference to my home.
Two extremely hard working and stalled craftsmen carried out the work - V. well done
Confirming all of above points. Arrived on time, worked efficiently and cleared all debris.
Very pleased with work done.
We found Norscot to be a very professional company. The installation was of a very high standard and modern windows were fitted very skillfully into an Edwardian house which included wood panelled reveals.
i find the network veka product along with Norscot service to be very good and professional
work was carried out promptly and efficiently. Installers were pleasant and helpful. Mr Sutherland was most accommodating and answered all our questions competently and supplied us with all the quotes we asked for.
Have been dealing with this company for many years and have always found them excellent in their work
We are delighted with the quality of the product and workmanship. The fitters did an excellent job.
The fitters worked very hard to complete the job in 2 days.
The fitting team David and Brian were extremely courteous and professional. They were efficient and left my house very clean and tidy. I would recommend them to anyone and have already done so.
A very good team of able and confident workers. The team provided an excellent service with speed, efficiency and I would have no hesitation in recommending them to any customer (and have done so already!). Keep up the good work!!
completed to an excellent standard,the installation is a credit to Norscot
A job well done. First class tradesmen. A lot of good comments from members of the property comity and the public.
Excellent service, quick and quality tradesmen and brilliant windows
very happy with all aspects of the work which was completed efficiently and speedily to a high standard
Very happy with the installation. Thank you
This as usual was a very quick and tidy installation
The installer that came to my home was brilliant and we will definitely be using them again.
It would be very hard to improce, excellent work all round.
The installers were completely satisfactory in all respects. I would thoroughly recommend them again.
Staff at Norscot Joinery Ltd are very friendly and helpful. I would recommend them. The installer is very professional and made an excellent job. I am a very happy customer.
Quotation for new door delivered same day, excellent service.
New door arrived within period stated, fitted by competent installer, can`t fault workmanship, very satisfied with product, well done.
Perfect service, perfect work. Wie are happy with our new Windows.
I haven't decided to change my windows as yet, but the quotation process was very efficient - the fitter came to measure the windows at agreed time and the quote was prepared the same day.
They were excellent. Professional and efficient service!
I would never have believed that the whole area could have been left tidy. The fitters were courteous and obviously very professional. I would have no hesitation in recommending Norscot and may well have the need to use them again myself. Thank you for a great job
I found the installers to be excellant.
Having dealt with Norscot Joinery ltd, on various other projects I am more than happy to recommend them to others, the work scope undertaken by Norscot from pricing to installation was carried out with great attention to detail and the conscientious attitude and completed work by the fitters employed by Norscot was first class.
Very happy with the installation.
We are very pleased with our new door and window,this is the second time that we have had work done by Norscot and would recommend to everyone every time. The two installers were most helpful, when the work was completed they left everything spic and span.
2 Windows installed - excellent work by installer (Gordon). My home left free of all work evidence. Minimum disruption which was much appreciated by me.
Have been pleased with the service from start to finish.
Excellent workmanship-friendly concientious workmen. Highly recommended
Excellent workmanship and service. Highly recommended.
Norscot have been outstanding, from start to finish in all aspects.
Excellent, great workers, highly recommend them.
I requested a quote for a conservatory. The price given was for the glazing only, and I went with a contractor prepared to do the entire package. Had norscot been able to offer me that sort of package I would have hired them
The advice & suggestions made by thte sales representative ws very helpful in making our choice.
No need for improvement. Guys did a fine job and easy to speak to.
First cleass job done nothing needs improving
The service we received from Allan & James was second to none, they are a credit to Norscot Joinery Ltd.
Excellent service from start to finish.
Cannot improve, excellent service from start to finish
The Fitter,Gordon, performed an excellent job. He was courteous, profesional and attentive to detail.
Cant improve on perfection
This is the second major piece of work completed for us by Norscot. I would not hesitate to recommend them to anyone and we shall certainly use them again for any other necessary work. They are truly first class!
10 windows and 2 doors fitted in less than 3 days! , the Area Sales Manager produced an easy to understand quote, gave excellent advice and the surveyor also was really great and explained everything we needed, but best of all were the workmen, they never stopped working all day, almost had to force them to have a cup of tea! They were fantastic, neat workmanship and now our house is a lot warmer and quieter. Thank you Norscot.
The whole process was stress free
I was very impressed with the excellent workmanship of the fitter. Full marks to him.
James & David were 1st Class all round - Norscot are lucky to have them!
The whole process would be hard to beat.
A 1st class job carried out by two well mannered professionals.
They are a very competent company
Installation was carried to a very high standard
Our whole dealings with Norscot Joinery from sales rep Geoffrey Glaus to final measurements Mr Shearer and installer John Steven, Alex Manson ans Jimmy Manson could not have been more pleasureable and professional
Having used Norscot for new soffits and drain pipes and now new doors, both jobs doen to a high standard. My late husband and myself have, and I will continue to recommend highly thi scompany.
Very easy communication cannot see how a very good service can be improved.
As with the installation of my house windows fitting of the two doors went ahead as planned the work areas left clean. One of the many reasons along with that of the expert advise from Geoffrey is why I keep returning to Norscot
Both installers were most helpful and professional.
Excellent service. I have used their services previously and whole-heartedly recommend Norscot.
The service & Installation of the product were in my opinion carried out excellently. Highly recommend Norscot.
Minor problem identified after fitting but this was attended to efficiently.
The fitters were both very professional and highly skilled tradesmen and therefore nothing could be improved. Excellent work.
All Norscot employees etc are a credit to their trade. Mr Claus is second to none
Both Geoffery and the window fitter were helpful and more than willing to assist. We first bought windows 12 years ago from Norscot and they are as good as the day they were put in. which is why I used them again and would recommend them to anyone
Service was very good. Installers were quick, clean and tidy - a credit to Norscot
Norscot Joinery have been very professional throughout, came when they said they would come, provided a competitive quotation & fitted earlier than the original timeframe. The service provided was exceptional from quote right through to fit.
I have found every thing and every body first class.
Excellent, professional job
2 brothers, James and David fitted my replacement windows and doors they are very obviously highly trained and take great pride in the quality of their work.
Very happy with everything
Absolutely first class service from start to finish
Great service , very efficient and courteous by all involved .
Excellent service throughout, from initial consultation through confirmation to the check survey prior to installation, which was expertly done with everything left spotless with all debris removed.I cannot speak too highly of the care taken to ensure that everything fitted as it should and there were no gaps left unfilled. The standard of workmanship in the making of the door to our specification was second to none.
From start to finish been very obliging, professional and at the same time friendly. If anyone asked me for a Glazing company would recommend Norscot without any hesitation.
We found the fitters to be extremely hard working, courteous and friendly at all times with the minimum of disturbance to our presence during the installation. We were completely satisfied with every asepct of their work
Excellent service from all Norscot staff from start to finish.Delighted with our windows and door. Our fitters James and Kieran did an outstanding job,quick, efficient,hard working and a very high standard of workmanship.Also pleasant,polite,friendly and tidied up after work completed.Would highly recommend Norscot.
Delighted with products & Fitters would recommend them to anyone
Great job,done in a day by David all on his own.Follow up pane by James and Kieran at high speed.Many thanks.
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